[Wayne1]

You may wish to read this thread on the Slim forum where the "problems" are acknowledged by Slim Devices CEO & CTO

http://forums.slimdevices.com/showthread.php?t=18977

I did see the Hacksaw mod. Not exactly my cup of tea.  

[Nick B]

Thanks for the link. That is quite a bit different from what customer service/tech support told me. At least it appears they stand behind their product.