Praise for the Home Theater Doc ;)

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tdangelo

Praise for the Home Theater Doc ;)
« on: 24 Oct 2005, 07:47 pm »
just wanted to let everyone know about my very positive experience with Shane of www.hometheaterdoc.com  - I recently purchased a Butler 2250 amp and a few weeks later decided to get another to run my system dual mono.  Well,  Fedex Ground messed up with their delivery.  I was on vacation with my wife and we waited 2 days to get the amp.  They wouldn't allow Shane to just have it left at my door (I live in a gated community with a roaming guard) even though he tried they wanted a signature.  Anyway,  here we are waiting to sign for the thing and it doesn't show up until 2 days later....  Guess what - its damaged.  Looks like it was dropped from about 5 feet - the back left of the case is pushed in ;(  It was double boxed with about 4 inches between the inner and outer box.  Big dent....  I called Shane and he shipped me a brand new amp that day (Friday) - Priority overnight with Sat. delivery.  WOW - that was a very expensive shipment($220+).  He really went above and beyond and I just wanted to let everyone know ;)

Tony D.