10-year warranty

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stereoal

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10-year warranty
« on: Today at 05:07 pm »
Your Bax-2 brochure says the warranty on Bryston analogue products is 10 years, but your website still says 20 years. Which is it? Have you shortened the warranty and if so why?

James Tanner

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Re: 10-year warranty
« Reply #1 on: Today at 06:47 pm »
We are changing it to 10 Years on new product.

james

Rod_S

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Re: 10-year warranty
« Reply #2 on: Today at 07:47 pm »
Why is that James? People have chosen Bryston for years, decades even for your 20 year warranty on analog products. This is a significant business shift.

James Tanner

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Re: 10-year warranty
« Reply #3 on: Today at 08:19 pm »
Just getting too difficult to get the appropriate parts over that long a time frame.

james