That's only for the attenuator setting for using the DS Mk I as a preamp. There is also a variable volume setting instituted to be used through the touchscreen. This is in 1db increments. The OP's best option is to go to and join the PSA forum. There are dozens of users there that have used the DS with both Windows and Mac computers. While I've owned one for seven years I've only used dedicated streamers that don't have driver issues. Also that remote has been obsolete for years, before I bought mine in 2017.
Again with a computer audio setup if all the experimentation fails, shut everything off including the router. Then starting with the router boot everything back up again one piece at a time. Also reseat your USB cable and if you have one, try another.