The Totems are new, bought around a week ago. I am starting to have suspicions about the dealer where I purchased them. I bought a Rega turntable from them awhile back. While attempting to install the cartridge, the green lead just pulled off in my hand. I mean I think it was damaged out of the box. I took it back to them, wanting to exchange it. They wouldn't do it. All they offered was to send the arm to Ca. to be rewired, at a cost of $160 to me. I ended up sending the arm out for the Incognito upgrade at $199. Now with the Totems, one week and both tweeters seem to be dead. I'm wondering if this store is selling "B" stock or refurb's as new gear? I also threw away the box the Totems came in. [not smart I know but who has room to permanatly store boxes?] The fact that I don't have the boxes and my last experiance with this dealer doesn't leave me with too good of a feeling. I am going to take the speakers apart and see if I see anything obvious like lose connections or something. In the mean time, I've got a thousand dollar pair of useless speakers sitting in my room. I am going to call the dealer today but don't have much faith in them. I only bought them from them because they are the closest Totem dealer to me, although they are about 60 miles from my home. At this point, I would rather deal with Totem directly.