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Hi Huck, take them back and get another brand, and be quick and merciless about it, it's a lot of money!!!Would you keep brand new audio component, if it sounded like crapolla???I don't think so!!!Your HA becomes part of your audio gear and should improve your "hearing lifestyle"!!!When I put on my Phonak P70-R, I hear improvement, whether I listen to the music, or watch tv.It's simple operation, my audiologist put me into booth, then she programmed my HA according to the test.I came home, put music on and I was as happy with the sound as "pig in the shite".They did the same with you, so I'm guessing, after they programmed your Widex and you are not happy with the results, so either go for different brand or go to different audiologist.With mine HA, my audiologist can do adjustments remotely, via smart phone, it's almost look like FaceTime or Whatapp video conference.That means, you can play your music at home and your audiologist can adjust the sound at the same time.But honestly, mine are set without any tweaking, the best tweaking is, when use HA application on your phone.Remember, when I have sent you those 2 home made videos?This is the best way to adjust your HA.
I would like to add one more important HA feature.Some of brands sound really good, while streaming music from smart phone or computer via bluetooth.I thought, you should know this.
When my audiologist put me in the booth, I had headphones on my head and button in my hand.Every time I heard the beep, I had to press the button.Then, there was a pronunciation/speech test in foreign language.Then, she programmed my HA, using the test results.By saying "I came home, put music on and I was as happy with the sound", what you not understand here?I came home and play/put the music on and I was happy with the sound, I was hearing, using my HA.About the programs, mine has 4 programs (Automatic, Restaurant, Music and TV).Then each program has 5 adjust programs (Default, Comfort, Clarity, Speech and Surrounding) and by changing those adjust programs, your equalizer will change and you'll hear the difference.For example, you press MUSIC program, then press Comfort-you will get more bass, less treble.Another example Clarity will give you more mid and more treble, this one is my favorite.On the top of it, you can create your own program and name it and using as you need it.ON BEHALF OF MYSELF, I WOULD LIKE TO APALOGIZE FOR MY POLISH/ENGLISH, WHICH I MOSTLY LEARNT AT THE FACTORY, WHERE EVERY OTHER WORD WAS FUCK OR SHITE, LOL.GOOD TIMES THOUGH.