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Philistine,What was the $200 espresso machine that was used in the demonstration?
I don't know what the maintenance instructions are for the Rocket, but you'll need to look at doing a routine backflush - I use Cafiza and do it every 2-4 weeks. Coffee oils start to get into the group brew head over time and you don't notice the build up - after a backflush I notice an improvement (coffee tastes less bitter). Hopefully the Rocket came with a backflush disc, or you can buy one.I would also think ahead on other maintenance issues - the group head gasket will need replacing at some point. Rather than wait for it to go brittle (then it can become a pain to remove) I ripped mine out after a couple of years and replaced the original rubber gasket with a Caffewerks Silicone gasket - these are much easier to get in and out, and hopefully more durable.Last one - this is like wire in hifi, but I upgraded the shower screen to an IMS Nanotech and prefer it to the original as it's easier to keep clean and seems to give a better flow.The Profitec has a stainless steel double boiler, the manual describes how to perform a descaling (it's more convoluted than single boiler descaling) but you can't get Whole Latte Love to recommend/sell a descaling product as they want you to send in the machine for a pro descale. Profitec's parent company, ECM, recommend their descaler and it's very similar to Dezcal. I got around this by plumbing in and using the BWT inline water treatment filter that Whole Latte Love sell. But you may want want to look at the water quality going into the Rocket and minimize any scaling.
This thread has become a great resource for me as I bought a Profitec Pro 500 about two years ago. It gets used nearly every day for approximately 7 months each year. I've wondered about descaling, replacing gaskets, and accessories, but have been too lazy to ask anyone for information.Hats off, guys!