Hi Chris
Opening it will not void the warranty and just see if a cable has come loose. Make sure you unplug the power cable first.
If no luck then give Mike a call on Monday - 1-800-632-8217
james
And it's James for the win!
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204273[/img]
How cool is it that the VP of the company answers your question, on a weekend no less, and then says... Go ahead and open up your new BDA-3 and see what you can see... "Opening it will not void the warranty and just see if a cable has come loose". Common sense and stellar customer service.
I was a fan of Bryston when I first heard my "new to me" Bryston 9B ST and then a bigger fan after hearing my BDA-3. After this, I'm a Bryston fan and more importantly a Bryston customer for life.
Can't thank you enough James. As seen in the attached photo, the ribbon cable on the HDMI card was not seated properly. HDMI is working like a charm now.
Kind Regards,
Chris Peabody
Hampton, NB
Ps... Any opinions on the USB port pictures. Cap missing?
