My sincerest apologies! We started having issues with outages some three weeks ago. Apparently, the issue you were experiencing started sometime last Friday. Our host (ASO) was once (recently) one of the best hosting providers out there. However, recent events have surely damaged their business, and ours. We are spending considerable time and money vetting new hosts. While the issue you experienced has been corrected, we never received any email, and this email issue may still persist. I will report back as soon as I'm sure the email situation has been corrected.
Again, my apologies, especially considering all the effort you put into attempts to do business with Sonic Craft. Thank you for your effort, the heads up, and your business!