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I have the Generation III. I had a hard time getting up and running, mostly getting on the network, but with Jim's help we got through that. He took time on the weekend to help us work through stuff plus he helped load everything on my external hard drive to the streamer. So customer service is absolutely fantastic. As for the streamer, I'm still in the learning curve, but it's just awesome. On another note, does it make any sense to plug and aftermarket power cord into the extension box?
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