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I just received an update from Ryan. The cabinets have been glossed and are curing. The stands have been painted. He still needs to finish the baffles, install the drivers and voice them. It's nice to see some progress!Todd
Today marks the 17 month anniversary of this order. Sadly, I have finally given up. Ryan, please cancel this order and refund my deposit. BBB case: 11689345 FTC case: 75996567
Not that I'm willing to do this personally, but what if someone wanted to take over for you at this stage and pay you your deposit money rather than wait for Ryan to refund you. Is that an option or does the claim with BBB negate that at this point?
Way to pile it on a man who has experienced an unimaginable loss. I'd have hoped to see more compassion on AC. Heck that sense of caring and community is why I spend more time on this forum than others. A real shame to see you do this.
I understand giving up, But I don't think it was appropriate to do this on an open forum. Ryan doesn't need the additional stress of everyone seeing that an order was cancelled, sad really.
We can all agree that the circumstances are very unfortunate. We must also keep in mind that a business must deliver on its promises, regardless of the circumstances, and if it cannot, promptly issue refunds. That's only fair. We've seen it often on AC where we have a one or two-man operation whereby health or personal challenges of the proprietor significantly impacts the business. One of the greatest challenges for small business owners is to keep the business going even when the owner is not around. It may sound cold, but when it comes to business, you gotta set aside your personal feelings and deal solely with the facts. Hence, the phrase, "It ain't personal, it's business."
Screw that. I am at my proudest as an AC member when I see members showing each other love and compassion as very real struggles occur. Thinking about Gary Dodd, the community pitching in to financially help the sister of a me very, etc. I want to live in a world where that is more common and accepted than "It ain't personal, it's business" being applied to small manufacturers like we have here. Let's build community here and support our members the best we can, whether manufacturers or just hobbiests.