First, thank you FullRangeMan for the consideration. We are in the busiest month of the audio year. Further, it is a shortened holiday week in which we just returned from being closed for two weeks.
Will, I only have 3 emails from you. The 2 you sent last night at midnight, and the one I responded to 30-40 minutes ago. Since you posted here, I'll answer the first two here:Sir: I have spent the last hour trying to get my pass-word out of your system......I spent another half hour trying to figure out how to e-mail you....I even spent the good part of a hour trying to re-register......I am a manufacturer and need about 100 mundorf caps to complete a government proposal........It is impossible to get in to your site and buy something..........So maybe you can call me in Idaho...........Will Vincent
I'm sorry for the hour you spent, but the reset is a link directly below the password field. As you know, I took the liberty to reset it for you. I'm also sorry it took you 30 mins to find the "Contact" link on our home page. Your wasted hour on attempting a new account was just that. I assume you kept trying to use your same email address. After the first time you spent a couple of moments entering your basics, the system comes back with a warning that this email address already has an account. If you had tried it with another email address, you would have a second account. It appears that you had no problem making a small purchase back in 2015...Your company is impossible to contact, no phone number, no easy way to e-mail..................I have to wonder how a business survives operating like that.........If you are interested in selling me a bunch of parts, you might take a minute and call me......I'm registered in your system but can't figure it out. Will Vincent If your not interested, then skip it ??
If you had my home phone number, it would not have done you any good at midnight
It must have been late there too, because besides forgetting your password, you did not pay attention the message directly below the password field that reads: Password forgotten? Click here.
BTW, I'm still waiting on your email reply.