[bwillcox]

bwillcox, return it!!! The issues you are having seem completely unliveable and there's gotta be an issue with your unit.

Yeah, I'm going to have to now. I will get tired of those initial 15 tracks pretty fast!

I will probably try one more time with a new unit. I really like the device when it works...too bad mine doesn't like to do that.

[DaveC113]

Yeah... I was looking at tablets and it looks like I can get a 7" Toshiba, a fairly basic unit, for $99 at Best Buy. I may pick it up and see if the HDD remote app works better with it that my phone.


What are other people using for a remote device and how is it working?   Anyone?    Bueller?

[Gzerro]

Looks like they just put up the new PC version of HAP Transfer since last night. Last night they had filename 0009120.exe, version 1, now it is filename 11007011.exe, version 1.1.

Cosmetically v1.1 looks identical to v1.0 except you have the option to change the IP address which I don't recall the old version having. Hopefully there are other improvements under the hood.

[bwillcox]

Yeah... I was looking at tablets and it looks like I can get a 7" Toshiba, a fairly basic unit, for $99 at Best Buy. I may pick it up and see if the HDD remote app works better with it that my phone.


What are other people using for a remote device and how is it working?   Anyone?    Bueller?

I've been using a 7" Google Nexus that has been working pretty well for me...well till my current problem with the HAP-Z1ES itself.

[DaveC113]

I've been using a 7" Google Nexus that has been working pretty well for me...well till my current problem with the HAP-Z1ES itself.

Thanks, I found a 7" Toshiba tablet that just came out for $100 that looks like it'll do the job. Going to complain to Sony and ask for $100 off to cover it, I bought it from the Sony website so hopefully they will be reasonable, as the app really doesn't work with my S3 whatsoever.

[DaveC113]

After looking around what's happening is the app thinks my phone is a tablet and won't function as a smartphone app. So it just doesn't work at all and there's no settings to tell it it's being used on a phone and not a tablet. Big FAIL for Sony. 

[bwillcox]

FWIW, I'm currently copying my tracks from my laptop to the HAP-Z1ES using the Windows explorer. Not sure how this will work out, but it would be hard to make a bigger mess of my HAP box than it already is. So far it appears to actually be copying the files. Once it completes (assuming it doesn't hang), I'll run a scan on the HAP and see if it makes it through that.

[Rob50]

Yeah, well I updated my HAP-Z1ES player and the transfer program and now I can't successfully transfer any tracks to the player. I even tried a factory reset and still no dice. The transfer program claims to be transferring 121 tracks (should be over 1700 now that I did the reset) and takes an appropriate amount of time (seems to be transferring the bits to the box), but nothing ever gets there. So, now I'm stuck with just the 15 tracks that Sony initially provided with the unit.

I thought I had problems ! I would return for a new unit.

Anyway, I'm starting the long process again. Doing so many through the day, and not letting it run overnight. If I ever have to do another factory reset I think i'll throw it through the window !! Good luck.

[bwillcox]

My Windows Explorer file copies are still running, copying the tracks to the HAP-Z1ES. The operation did run into a glitch overnight while I wasn't around to monitor it in that it encountered some tracks that had characters in their filenames that Windows doesn't like (on my FreeBSD file server they just show up as question marks - "?"). This caused the stupid Windows program to stop and ask me what to do with them...sigh. Consequently the copies aren't done yet.

The maybe good news though, this - so far - seems to be working better than the new Sony transfer program. I'm later going to uninstall and reinstall that dog to see if it behaves better on a fresh install (rather than the upgrade it did before).

[gbeard]

Google Nexus 7 here too. Works well, but I would be lying if I didn't say I wish it had more options, like "recently added" and maybe a cover view or something like that...I guess I've gotten spoiled by JMR 19. Perhaps someone will eventually come out with another, more robust, version... Until then, it does work reasonably well for me. I do understand the issue of $200 for a tablet, but hey, I've spent more than that on a pair of tubes. 

With my fingers crossed, mine is operating very well right now, although I did not have to load files again after the firmware update, so I cannot speak to that issue. I will, however, mention something else that may be of interest to some of you:

I have a Cisco/Linksys RE1000 wireless repeater with a CAT5 cable from the repeater to the HAP. It operates like a hardwired connection. Not as fast perhaps, but has worked well for the most part.  Sometimes it quits, and I have just assumed it was due to the wireless having an issue. Last night, my HAP lost its connection to the Internet. I spent an hour trying to figure it out with no luck. I'd see "OK" then "Failed" on the network status. Finally, I reloaded everything and when it still didn't work, I did the simple thing; checked the CAT 5 and it was not fully seated in the connector! As soon as I pushed it in, all magically worked again. Imagine that...

So, after that long explanation, the moral is to check your cable connection if you are getting an intermittent network connection!

Being an early adopter is a dirty job. Damn good thing it sounds so wonderful...its kinda like a kid (or a Squeezebox)...a few mysteries, a bump and bruise or two; some days when it makes you so mad you'd like to take it to the woodshed, but through it all, ya love it anyway. Then it grows up to eventually become a productive member of your audio system! 

I hope I still feel this way in a year. 

[clang]

I've had the unit for several months now. There is over 500GB of music in it and I use a HTC Android phone as a remote. No problem to speak of.

[bwillcox]

Well, my experiment to copy my music tracks to the HAP-Z1ES via Windows Explorer seems to have been a qualified success. The copy wasn't particularly fast. It ran at a rate of about 16MB/s, taking about 4 actual hours to copy the 215GB of data. Once that completed I then had the unit scan its hard drive. This operation hung the first time I tried it and I had to force power-cycle the box. The 2nd time it made it all the way through (taking a bit over an hour).

Once that was done, then it apparently wasn't completely done scanning/categorizing stuff as it had its spinner going in the upper right side of the display and began counting down tracks as it went. This operation got to 900 in its count-down (just about half way) and the unit froze once again. After power cycling it once again it started back up with where it left off in its count-down and eventually finished.

It's currently playing music (using the Night SenseME setting) and is - so far - doing ok. No idea how long it will run w/o hanging. I'm not too confident about that at this point.

[Rob50]

I re-started the process of transferring all my music again, yesterday, and it's just completely frozen yet again ! I've had to do another factory re-set....quickly falling out of love, with this player !

[Stercom]

I re-started the process of transferring all my music again, yesterday, and it's just completely frozen yet again ! I've had to do another factory re-set....quickly falling out of love, with this player !

Not sure if this is the problem, but just check that your computer or hard drive is not going to "sleep" because of an energy saver mode being enabled. I had one occurrence of the transfer hanging and its because my computer went dormant, not the HAP-Z1ES.

[bwillcox]

Note that my hangs during transfer haven't been for that reason (laptop going to sleep) as I set it to never do that while plugged in (as mine was). It has always been wide awake when the HAP-Z1ES has hung.

[Rob50]

Not sure if this is the problem, but just check that your computer or hard drive is not going to "sleep" because of an energy saver mode being enabled. I had one occurrence of the transfer hanging and its because my computerh went dormant, not the HAP-Z1ES.

It happened while I was using the laptop, so I don't think it's that ? There's a few times now, that when I'm deleting from the player, it freezes & I have no choice but to unplug the power.
Also, everytime I switch the player on, there's a message saying that it's checking the external hard drive, and a second message saying errors were found. I didn't use to get this message before I had the problems.
I think i'll have to resort to stoping the transfer after every 10-20 files ?
I've left it running overnight to complete the update to the database. The circle is still going round, and I can't see any obvious art work, that suggests it's updating successfully ??
I've just noticed it's frozen, circle still revolving, I can't access menu or anything ! Looks like i'll be ringing Sony again ! ?

[bwillcox]

When the HAP-Z1ES freezes, you might want to try what works for me. Press and hold the power button (for at least 5 seconds, longer if need be). That should then cause it to shutdown w/o having to pull the plug.

[Rob50]

When the HAP-Z1ES freezes, you might want to try what works for me. Press and hold the power button (for at least 5 seconds, longer if need be). That should then cause it to shutdown w/o having to pull the plug.

Thanks for that, i'll do that next time it should happen, which I'm sure it will !

[bwillcox]

Yeah, mine will hang once every 1-8 hours (eight hours is the longest it has ever survived w/o hanging ).

[Tubegem]

I have had my stock unit for almost two months. The only hang I had occurred during my initial transfer, when my Mac went to sleep overnight.  Corrected that the next day and did a 24/7 for a couple of days until all done.  No issues at all so far. My internal disk is full (15,804 tracks) and my 2T external Passport has only 76 GB on it. 

Does anybody know if the 13078R update fixes the reverse phase issue?  I have multiple sources hooked up, so I have not reverse my speaker connections.