This is exactly what happened to mine, I bought the preamp and upon first set up I watched the plastic melt off the wires (Yikes) I called Gary and it ended up he miss wired the cord inside the plug in and had me snip out the protection and it worked perfect, all I had to do is rebuild a new cord with heavier wire and I was good to go..
If anyone is interested I am selling my preamp, bought it shortly after last years RMAF .......My father became ill shortly after and we lost him in May so I have not even broke it in fully....I now have my mother living with me so I really don't have the time or room to enjoy it..............It has all the upgrades Gary suggested and comes with battery and charger, it is in Cocobolo wood .......................I would be happy if I could get a least half my investment back plus shipping and and additional $100 would be nice so I could send it to Danny to get the Gary to assist him...................PM me if interested, i live just outside Portland Ore.
Thanks
Steve