Yes it is frustrating I know - I think the issue is we have lots of phono stages out there with no issues and this one seems really weird. According to Mike I believe he can not seem to duplicate the problem and did not want to return it or another unit and have the same issue.
I received what I consider a final disposition on my BP2 today from Mike. I responded to Mike with what I want to do at this point and have copied you as well as my dealer. I would appreciate if you read my message to Mike and help me move this situation along.