Manufacturers who go above and beyond the call

orientalexpress · « **Reply #20 on:** 30 Oct 2012, 05:40 pm »

The best Modwright,audiomod

The worst is Best buy
never get another pennies from me

avta · « **Reply #21 on:** 30 Oct 2012, 05:49 pm »

Although I don't own any of their products at the moment I would add Nuforce. Jason provided excellent followup on an amp I'd bought when they were early in development and upgraded the mother boards for free a few years later as he said he would. ( They were having problems with RF interference )

SteveFord · « **Reply #22 on:** 30 Oct 2012, 06:04 pm »

I would also like to add deHavilland.
Kara Chafee goes above and beyond the call for her customers in their demented endeavours.

cheap-Jack · « **Reply #23 on:** 30 Oct 2012, 06:05 pm »

Hi.

Quote from: orientalexpress on 30 Oct 2012, 05:40 pm

The best Modwright,audiomod

The worst is Best buy
never get another pennies from me

I know Best Buy is not doing so good lately. But what did BBY make you so upset??
BBY is only not a hi-end audio store. Only cater for average home people.

c-J

Phil A · « **Reply #24 on:** 30 Oct 2012, 06:26 pm »

I'd second Modwright. Best Buy is Best Buy. It is convenient for new movies or upgrade and save and sometimes an accessory or a cheap piece for a secondary system. I don't let them bother me - http://www.black-ogre.com/bestbuysucks/

sts9fan · « **Reply #25 on:** 30 Oct 2012, 06:46 pm »

My system = Rega > Pass > Pass > Selah

screener · « **Reply #26 on:** 30 Oct 2012, 07:00 pm »

What does Best Buy manufacture?

bluemike · « **Reply #27 on:** 30 Oct 2012, 07:10 pm »

I would add
Jeff Spall at Audomods
Gary Dodd, Dodd Audio

mark funk · « **Reply #28 on:** 30 Oct 2012, 07:15 pm »

I deal with only two. One for over 30 years, and every time I called or now a days Email he is the one to pick up or click hello. And not just to tell me how I f--ked up but how F-1 or NASCAR or what ever is on your mind! Never did me or any one I know wrong! That would be Frank Van Alstine of Audio by Van Alstine or AVA

Number two only for a few years now would be Jim Salk of Salk Sound! I know a few people with Salk Speakers as well as myself and Jim takes care of every one like he has
know you for years! A man of his word just like Frank! Can't say much more then that!

PS

There are many many other good people out there, these are who I deal with.

Phil A · « **Reply #29 on:** 30 Oct 2012, 07:16 pm »

Quote from: screener on 30 Oct 2012, 07:00 pm

What does Best Buy manufacture?

Nothing I'm aware of. They have their own brand Insignia, but as far as I know products are made by various manufacturers

jtwrace · « **Reply #30 on:** 30 Oct 2012, 07:23 pm »

Bent Audio
Martin Logan
Hypex
Clayton Audio
DH Labs
Pass Labs
Lynx
GIK
Zu Audio
VPI

jackman · « **Reply #31 on:** 30 Oct 2012, 07:39 pm »

I've had great experiences with:

SAS Audio - Steve updated a preamp I purchased on the used mkt.
Modwright - Dan fixed a CDP and added some free upgrades
Bamberg Audio - Phil is one if the best guys to deal with!
Van Alstine - Frank is awesome to deal with
Dennis Murphy - he wasn't a mfg at the time but he fixes some xovers for me and I really trust him.

I prefer to work with companies like the ones above. These guys understand customer service!

richidoo · « **Reply #32 on:** 30 Oct 2012, 07:40 pm »

Legacy Audio and Manley Labs have both been very good to me over the years. I will continue to give them preference in my purchasing decisions in the years to come.

I am glad to read Kara Chafee is mentioned above, I would like to try deHavilland products, too.

SteveFord · « **Reply #33 on:** 30 Oct 2012, 07:47 pm »

Ms. Chafee reminds me an awful lot of EveAnna Manley in regards to customer service.

vortrex · « **Reply #34 on:** 30 Oct 2012, 07:47 pm »

Manley for sure and I haven't even bought from them yet. The best email interaction I have had with a vendor.

tull skull · « **Reply #35 on:** 30 Oct 2012, 07:56 pm »

Gary Dodd

McAllister Audio.

Brian at VMPS. I have not owned VMPS for a long time but when I was a dealer he was very helpful.

Do not own Salk speakers, but I agree that Jim is a very nice person and worthy of trust.

Blueshirt1 · « **Reply #36 on:** 30 Oct 2012, 07:57 pm »

So then those two remind me of Bobby over at Merlin. Really stands behind his product and goes out of his way to help you.

Wasatch · « **Reply #37 on:** 30 Oct 2012, 10:51 pm »

Definitely Manley Labs.

TomS · « **Reply #38 on:** 30 Oct 2012, 11:02 pm »

A few I've had great experiences with:

Bobby at Merlin
Jud at Joule Electra
Klaus at Odyssey
Wayne at Bolder
James at Bryston
Ralph at Atma-Sphere

finsup · « **Reply #39 on:** 30 Oct 2012, 11:46 pm »

Tekton Designs
Aperion Audio
Indy Audio Labs