I work in the service department of a car dealer and have constant problems with folks integrating their various music players and Blutooth devices to the cars. In most cases, problems turn out to be issues with the customer (knowledge) or third party equipment rather than a failed component in the car itself.
That being said, I'd like to hear from the 'i' crowd.
Seems to be a rash recently of folks unable to play tunes in the their cars. For the most part in the past I wasn't paying much attension to the "i" device they were using until today.
A fellow said his iPod worked last time he used it (last fall).
For Christmas, he got an iTouch. He's never been able to get it to work in his car (USB connection).
In his hand, I noticed an iPhone. I asked if he had any music stored on his phone. "Yes", he said.
I asked if he ever tried to use the iPhone to play tunes in the car. "No". He'd never thought about that.
So we went out and wired it up. Worked great.
So...His iPod works. The iPhone works. The iTouch does not.
Obviously, the car is fine. What's the deal? I can't convince him the problem is with the iTouch and that the car is fine. He's hellbent on blaming the car and it should be a recall....
New firmware, different format on the songs? What?
Any ideas?
Thanks fellas.
Bob
