You have to try Roger by phone a few times to get ahold of him. He seems to be preoccupied by the move, and the move seems to be taking longer than one would expect. Once I was able to get ahold of him, he moved pretty swiftly to get me a new RM-10.
The offer isn't available any more, but he seemed open to a small amount of negotiation. He was probably making up for being difficult to reach.
The RM-10 was very well packed, I have rarely seen a better packing job. And the amplifier is a delight. Well worth the minor inconvenience of making a few extra calls.
Also, he has a different email address that he uses too, so if you want that, please send me a PM and I will forward to you.