Current turnaround times and promise dates on custom orders

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Bill Baker

  • Industry Participant
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  • Musica Bella Audio- Custom Design and Manufacturi
    • Musica Bella Audio
Greetings AC members. We have had a good onslaught of larger orders the past few days and I have told some AC members that it would be 45-60 days turnaround on some of the larger, more time consuming products due to the already loaded work load.  While I still have a lot on the bench, things have been moving along quickly and I have been getting many of them out well ahead of schedule and promised delivery dates :green:

 That being said, many of you will see your custom products well ahead of schedule. Most pieces are going out within the regular 30 day turnaround time for the larger products and 15-20 days on others.

Kevin Haskins

Re: Current turnaround times and promise dates on custom orders
« Reply #1 on: 16 May 2008, 06:18 pm »
Hey... for custom work you are doing great!   Better than some suppliers have for inventory items.    :lol:

Bill Baker

  • Industry Participant
  • Posts: 4905
  • Musica Bella Audio- Custom Design and Manufacturi
    • Musica Bella Audio
Re: Current turnaround times and promise dates on custom orders
« Reply #2 on: 16 May 2008, 06:45 pm »
To be honest with you Kevin, It is often some suppliers that cause delays. I will say that 95% of them are on the ball and I get my 'parts' in a very timely fashion. It's the suppliers located abroad that are most often causing delays. Although it is not always their fault (shiping, customs, etc.) but some simply don't have any inventory.

 All I can do in such situations is let my customer know and see what route they want to take. As you know, some circumstances you cannot control :duh: