Well I'll start by telling you guys I was having hum issues in my vinyl playback. I had tried a number of things to resolve my issue but none worked. Hum busters, all sorts of things in case is was a ground issue. I never had a second phono pre to try until recently. I bought a Music Hall pl1.2 a while back so I inserted it into my system and guess what ?? Yep the hum was gone. So I emailed Mark at Rogue Audio and he told me to stop by and drop it off today. (BTW I live only 14 miles from Rogue Audio) I went back around 3:30 this afternoon. Not only did they fix my problem (no charge) but I also got a short tour of the facility and had a nice talk with the man himself. I've been thinking about purchasing another tubed pre-amp and I'm now thinking I just might go to the nearest Rogue dealer and check out a couple of their models. As long as I like what hear I my go this route because if in the future I need service there will be no shipping anxiety. I've heard and read my good things about Rogue products and now can add a good personal experience to everything I've heard and read.
P-man