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Good Customer Service

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JCarney

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  • Posts: 1132
Good Customer Service
« on: 10 Dec 2022, 08:43 pm »
I sent Hobbs a pm sheepishly asking if I could still receive the discount on tube connectors because I had neglected to take into account the bloody input from the amp on the Scenario rebuild. I needed 3 sets in total and only ordered two. :duh: He said yes of course and sent me an invoice which I promptly paid. I'm never disappointed when I work with the team from GR.

JCarney
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JCarney

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  • Posts: 1132
Re: Good Customer Service
« Reply #1 on: 14 Dec 2022, 05:33 pm »
Received the tube connectors today, I ordered them Sat. All it took was 4 days from the time I pm'd Hobbs, to having them in my hand. Me likey.

JCarney
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fre11111

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  • Posts: 169
Re: Good Customer Service
« Reply #2 on: 14 Dec 2022, 09:23 pm »
🙂👍
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