I am not sure why the description of the Sierra x-over is worded as it is but I have dealt with Dave F. personally and he is a great person. I know no one is knocking him personally in any way but thought I would give my opinion
. I have had my Sierras for close to 1 1/2 years and have enjoyed them throughly.
I had originally ordered my LCR Sierras in Piano Black. When I got them I noticed that the finish on the R&L were not as smooth as the center. I called Ascend and they apologized that the R&L Sierras were B stock sent by mistake. It was not a problem at all and they would ship A stock right away then I could return the B stock ones. Well it turns out that the Piano Black cabinents were back ordered and might not be available for several months. Again no big deal as the B stock ones sounded great and Dave could not have been anymore apologetic.
So a month or so goes by and Dave contacts me telling me that the Sierras would soon be available in Dark Cherry and Expresso. He said he would gladly upgrade the Piano Black B stock and the A stock center for no charge shipping included
. I jumped on that offer and patiently waited for the new finishes to arrive. The cabinents came in and Dave contacted me several times asking when I would like the Dark Cherry Sierras shipped. What impressed me most about this is that Dave contacted me twice without having to contact him and say hey where are my speakers. He also took back my A stock Piano Black center with no upgrade charge.
So I guess I am posting this to show what excellent service Ascend offers. As much as I have enjoyed the Sierras I have the upgrade bug and it looks like Salk speakers are in my future
. I have been lucky to deal with great speaker companies such as Dynaudio (excellent service), Ascend and now possibly Salk. Build quality and of course SQ are big factors for me when looking for speakers. But service is also very important to me as well. From what I have read the service from Jim is excellent as well and all his speakers are getting rave reviews. I'm hooked
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Bill