Dear James Tanner

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thay bran

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Dear James Tanner
« on: 10 Jul 2009, 03:34 pm »
I currently own a bcd1 and although i am more than happy with the sound i have been experiencing an irratating reoccurence. I have been getting glitching on the latter half of albums, usually tracks 8 onwards.  sounding like a skip or jump. This seems totally random as i tend to rotate the same discs and have played full discs without any problems for hours.The player will work flawlessly for a week or so and then will begin to glitch again.                             

ted_b

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Re: Dear James Tanner
« Reply #1 on: 10 Jul 2009, 03:49 pm »
Probably best to rename the title of this thread so you can get more feedback and traffic.  Otherwise just send James a PM.

James Tanner

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Re: Dear James Tanner
« Reply #2 on: 10 Jul 2009, 03:50 pm »
I currently own a bcd1 and although i am more than happy with the sound i have been experiencing an irratating reoccurence. I have been getting glitching on the latter half of albums, usually tracks 8 onwards.  sounding like a skip or jump. This seems totally random as i tend to rotate the same discs and have played full discs without any problems for hours.The player will work flawlessly for a week or so and then will begin to glitch again.                             

Hi thay bran,

It sounds like it might be the drive/drawer assembly. If you send it in we can replace the drive for you.

james

thay bran

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Re: Dear James Tanner
« Reply #3 on: 10 Jul 2009, 03:57 pm »
I am in London uk , will it have to go back to Canada or can it be done at PMC in the uk?

James Tanner

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Re: Dear James Tanner
« Reply #4 on: 10 Jul 2009, 04:02 pm »
I am in London uk , will it have to go back to Canada or can it be done at PMC in the uk?

No PMC can do it for you.

james

thay bran

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Re: Dear James Tanner
« Reply #5 on: 10 Jul 2009, 04:09 pm »
Thankyou.