Problem with SP2 volume via remote

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lmpine

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Re: Problem with SP2 volume via remote
« Reply #40 on: 5 Feb 2008, 05:38 am »
Sorry to bring back this thread, but I have started experiencing a very similar issue with my recently upgraded SP2.  My original unit was an SP1.7.  When fed a Dolby Digital signal from my Scientific Atlanta 8300HD cable box, the SP2 will have a tough time locking onto the audio signal when the cable box signal breaks up for a few seconds.  This happens a fair bit on HD channels.  Recently, I have experienced losing audio completely along with all remote control functionality.  The only thing that seems to fix the problem is a reboot of the SP2, but this is only a temporary fix.  The problem will reoccur...interestingly there is no issue when the SP2 is fed an analog signal from the cable box.  I never experienced such an issue prior to the upgrade.  The unit was upgraded 10/07 and the serial number is SP2-X000467.  I am running firmware version 1.6 4/07 according to my boot screen.  James...I need some help should I contact Mike directly?

James Tanner

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Re: Problem with SP2 volume via remote
« Reply #41 on: 5 Feb 2008, 10:41 am »
Sorry to bring back this thread, but I have started experiencing a very similar issue with my recently upgraded SP2.  My original unit was an SP1.7.  When fed a Dolby Digital signal from my Scientific Atlanta 8300HD cable box, the SP2 will have a tough time locking onto the audio signal when the cable box signal breaks up for a few seconds.  This happens a fair bit on HD channels.  Recently, I have experienced losing audio completely along with all remote control functionality.  The only thing that seems to fix the problem is a reboot of the SP2, but this is only a temporary fix.  The problem will reoccur...interestingly there is no issue when the SP2 is fed an analog signal from the cable box.  I never experienced such an issue prior to the upgrade.  The unit was upgraded 10/07 and the serial number is SP2-X000467.  I am running firmware version 1.6 4/07 according to my boot screen.  James...I need some help should I contact Mike directly?

Yes please contact Mike directly.

james