Welcome EthanH,
Those little Arro's are power hungry and are best suited for small rooms where room filling bass isn't needed and you listen mostly to small ensemble stuff. Small speakers tend to be inefficient and lack deep bass (just the laws of physics at work).
Nothing wrong with using the power amp volume pots, in fact several "integrated" amps are really nothing more than power amps with volume pots added (under the premise that one less gain stage is a good thing). Similarly passive pre-amps only have input selection and volume control (this is what I run with).
Mapletree (see circle below) and SpaceTech are good quality, reasonably priced tube vendors and have pre-amps. Promitheus offers well received and inexpensive transformer based pre-amps. Either tubes or transformers will flavor/color the sound. Most transformer volume control (TVC) pre-amps, like the Promitheus, are passive (no A/C to plug in) which avoids dirty power issues but are typically less dynamic (something that the Arro's already suffer from).
Here's a quick run down of pre-amp tubes:
12B4 - absolutely neutral, cheap, uncolored, transparent, with a pretty glow
5687 - great tone/speed/detail, 10,000 hour life, marginally warm, great presence/musicality, work best in a SRPP circuit
6SN7/12SN7 - natural tone, not the fastest or most detailed, great musicality, highly linear, note that the VT-231 is the military version that can last 20 years, the 6SN7 is most expensive tube here
6CG7 - similar tone to 6SN7, in a cheaper 9 pin design