[sounddog]

This won't come as any surprise to all you Salk owners, but I wanted to add my praise for Jim's excellent customer service. I bought a pair of HT2s from Jim about 3 1/2 years ago when I lived in Michigan (practically in Jim's backyard). The top of one speaker had a small bubbling in the veneer (curly cherry, dyed a deep rose-red) but I figured I would just live with it. Well, last year after we moved to North Carolina, I decided to ask Jim if he could redo the veneer. I drove my speakers to the Capital Audio Fest (where I got to hear the fantastic Exotica 3s - if only I had the room and the cash!) and handed them off to Jim. Jim redid the veneer but couldn't get the dye to quite match what I originally had. So Jim simply made a new pair of speakers for me (without my even asking) at no charge (except I did pay for upgraded caps - Clarity MRs). Jim not only makes a great product, but he will go the extra mile for you. Truly a first class person and a real pleasure to work with.

sounddog

[Ern Dog]

Couldn't agree more.  Jim provided outstanding customer service when I needed help getting my Salk Streamer set up.  In my opinion, the best in the business!

[PSB Guy]

I will be a Salk customer for life...

Cornelis

[sfox7076]

Many things in my system have changed, including the speakers.  However, instead of going to different brands, I just traveled up Jim's line.  Now on the flip side, I have changed everything else in my system at least 2-3 times.

[Rocket]

Hi Guys,

I've bought 2 pairs of speakers and a subwoofer from Jim.  Planning on a centre channel this year.

Cheers Rod

[(W)KRP]

Thanks for sharing sounddog. Nice.

[audiocrazy]

I can reiterate the same experience when I had a issue with my speakers.
Its hard to find such awesome support.
Jim truly is a gentlemen.