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Topic Summary

Posted by: ServerAdmin
« on: 5 Feb 2026, 04:11 am »

Quote from: owner at GR Research on  2 Feb 2026, 11:51 pm
I am having the same problem. I do not receive a code to my email either.

The mail server logs shows that the password reset email was delivered. (Multiple times.) Please try again and check your spam/junk etc.
Posted by: ServerAdmin
« on: 5 Feb 2026, 04:10 am »

Quote from: F B Pearce on 28 Jan 2026, 07:31 pm
I get a respone: "we need to run a routine email check..." It alsop says it will send a code but I don't receive a code.

There is no account with the username or email you have provided.
Posted by: F b Pearce
« on: 4 Feb 2026, 09:04 pm »

Hello, still no email to reset password
Posted by: owner at GR Research
« on: 3 Feb 2026, 05:28 pm »

I still can't login and I do not get sent a code to my email.

[email protected]
Posted by: owner at GR Research
« on: 2 Feb 2026, 11:51 pm »

Quote from: F B Pearce on 28 Jan 2026, 07:31 pm
I get a respone: "we need to run a routine email check..." It alsop says it will send a code but I don't receive a code.

I am having the same problem. I do not receive a code to my email either.
Posted by: FullRangeMan
« on: 1 Feb 2026, 12:01 am »

Quote from: FB Pearce on 31 Jan 2026, 02:13 pm
I’ve got no access to the old email. The firm above asks for my email and input on the current address can I get a code sent to the new email. If not should I just open a new account?
Members can not have two accounts.
For recovery email please wait the Admin.
Posted by: FB Pearce
« on: 31 Jan 2026, 02:13 pm »

I’ve got no access to the old email. The firm above asks for my email and input on the current address can I get a code sent to the new email. If not should I just open a new account?
Posted by: FullRangeMan
« on: 31 Jan 2026, 02:26 am »

Quote from: F B pearce on 31 Jan 2026, 02:15 am
Hello, still unable to get in. Maybe my account has a previous email address and nor receiving the email?
Well this is not AC fault.
If your email address is outdated the AC can not know or inform you.
The system will send the email code to the registered email you informed.
Posted by: FullRangeMan
« on: 31 Jan 2026, 02:23 am »

Quote from: F B Pearce on 28 Jan 2026, 07:31 pm
I get a respone: "we need to run a routine email check..." It alsop says it will send a code but I don't receive a code.
The code is sent immediately to your registered email address.
A few days a go I had received the code email in about 5 seconds.
Posted by: F B pearce
« on: 31 Jan 2026, 02:15 am »

Hello, still unable to get in. Maybe my account has a previous email address and nor receiving the email?
Posted by: F B Pearce
« on: 28 Jan 2026, 07:31 pm »

I get a respone: "we need to run a routine email check..." It alsop says it will send a code but I don't receive a code.