Thought I would share this. The other day, my phone rang and the caller ID read, "Apple Technical Support", so I picked up and someone said that they were from Apple Customer Service and that my iCloud account had been hacked. The person then told me to hang on and I would be transferred to the technical support service where I would be instructed on what to do. (I have confess that at this point I was under the impression that the call was legitimate.)
Then another person (female) came on stating that they were part of "technical support" and that I needed to take certain steps. Fortunately, this person had a very thick accent (not sure what country) and I couldn't fully understand what she was saying, all the while thinking, here is another Apple outsourcing situation. When I stated that I could not understand what was being said and to please repeat it, the line went silent.
Of course now I was suspicious and I contacted Apple Support immediately. I was told that Apple had been receiving many inquiries about these phishing calls. I was also told that Apple never calls anyone about personal security breaches. Typically, they would text the individual followed by an email.
So, beware.
