[Toberius]

Hi all,

I have a BDA-3 and when connecting it via ethernet I noticed that the firmware I have installed is u2018.05d (index.htm-014).

When I go to the Bryston support page, I find that there is a recent firmware 2020-06c.

Is it always a good option to download and install it?

My serial number is 000827.

Regards.

[thebiglebowski]

Ill have to setup a remote support session to fix this.
Can I have his name and email address?

Adam Tanner
Senior Technician
Bryston, Ltd.
atanner@bryston.com

Sorry for the late reply but Adam from Bryston contacted me the next day and after a remote session concluded that the bcon board was corrupted/faulty. He programmed up a new one and shipped it from Canada to the UK which I received on the 5th May. It was easy to install and the DAC is back up and working.

Massive thank you and thumbs up for some absolutely outstanding customer service.