Garbled output from new laptop USB

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charmerci

Re: Garbled output from new laptop USB
« Reply #20 on: 6 Jun 2018, 12:58 am »
You've also confirmed that the settings in Foobar and JR on the new machine match those of the old machine?  Are the driver versions on both machines identical?
Yes, they are.

JerryM

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Re: Garbled output from new laptop USB
« Reply #21 on: 6 Jun 2018, 01:08 am »
… If it is a new computer, return it as not usable. You have a right to return crap that fails to work properly..

Yep; that's what ya' do.

charmerci

Re: Garbled output from new laptop USB
« Reply #22 on: 6 Jun 2018, 01:32 am »
Yep; that's what ya' do.
Oh man, it's dirt cheap, well built, compact and light - just what I wanted. I wanted a portable internet laptop but also just to play my music via JRiver. *sigh* Bummer.  :duh:

JerryM

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Re: Garbled output from new laptop USB
« Reply #23 on: 6 Jun 2018, 01:40 am »
Oh man, it's dirt cheap, well built, compact and light - just what I wanted. I wanted a portable internet laptop but also just to play my music via JRiver. *sigh* Bummer.  :duh:

Swing and a miss - who cares? You get three tries. 8)

avta

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Re: Garbled output from new laptop USB
« Reply #24 on: 6 Jun 2018, 01:59 am »
You might contact the manufacturers Support site and see if they can help.

WGH


charmerci

Re: Garbled output from new laptop USB
« Reply #26 on: 6 Jun 2018, 04:35 am »
You might contact the manufacturers Support site and see if they can help.


Nah, they suggested that I go to the Lenovo forum site.

Vincent Kars

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Re: Garbled output from new laptop USB
« Reply #27 on: 6 Jun 2018, 07:00 am »
Maybe the latency is too high to maintain a steady stream.
Try any DPC latency checker to make sure: http://www.thewelltemperedcomputer.com/SW/AudioTools/TroubleShooting.htm

A shot in the dark, if you have a USB hub, connect the DAC to the hub

charmerci

Re: Garbled output from new laptop USB
« Reply #28 on: 6 Jun 2018, 01:08 pm »
Maybe the latency is too high to maintain a steady stream.
Try any DPC latency checker to make sure: http://www.thewelltemperedcomputer.com/SW/AudioTools/TroubleShooting.htm

A shot in the dark, if you have a USB hub, connect the DAC to the hub


I DO have a hub! Thanks.


I won't be able to check that site until tonight though.

charmerci

Re: Garbled output from new laptop USB - the SOLUTION!
« Reply #29 on: 7 Jun 2018, 03:21 am »
Well well well. I tried the hub but of course the software couldn't recognize the DAC - but then I removed the Uptone Regan. Bam! Sounds great!

Weird that it did work with the other computer though.  :scratch:

Thanks one and all!