I was one of the first to buy the BDA-1 and soon afterwards installed the v1.3 firmware to correct the problem with the unit hanging when switching sample rates. About a month later, I had to send the unit in because the ROM had become corrupted for an unknown reason, and Bryston developed and installed a new firmware version to correct this problem on mine and future units. I'm wondering if as any further firmware versions are developed, how do BDA-1 owners access the firmware update files? Or perhaps Bryston suggests that only owners experiencing problems with their units update firmware, and for this they need to contact support? I can imagine improvements in firmware functionality that might be beneficial to all owners, not just those experiencing problems.
On a side note, is it possible for a firmware change to alter the unit's sonic "signature"/sound quality? I thought I noticed a subtle difference after the second firmware update, although it could have been due to a change in another component of the system.