Suggestion for BOT-1: offer a better CD lookup service.
I've been playing around with Archiving CDs and I've run into many CDs that "look up" to the wrong album. Have you folks considered adding Gracenote support? I know Gracenote costs money, but you are selling a $1,300 drive and maybe only enable it for customers that purchase the BOT-1 to offset the costs to Bryston? Third-party drives continue work, but are restricted to using MusicBrainz or whatever.
Just a thought...