no sound from HD-AVA

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zhou

  • Jr. Member
  • Posts: 6
no sound from HD-AVA
« on: 15 Jun 2019, 04:47 am »
I just bought a new HD-AVA. At first it worked fine. I just connected TV optical output to the amp's optical2 input, and connected my speakers. It did played sound in the first two days. Tonight I was watching an video using the same setup, and at first it worked fine. Then I shutdown the TV and AVA. after an hour also I came back to watch TV, and no more sound. I also tried USB/analog input, and couldn't get any sound out of it. Hoping it is just some configuration that got messed up, however I didn't do any setup at first.

Can anyone shed some light on the issue? Thanks.


stanleysg

  • Jr. Member
  • Posts: 12
Re: no sound from HD-AVA
« Reply #1 on: 16 Jun 2019, 11:58 pm »
seems like u should route it through to support by logging a ticket

zhou

  • Jr. Member
  • Posts: 6
Re: no sound from HD-AVA
« Reply #2 on: 18 Jun 2019, 04:55 am »
I unplugged the power for several hours and it recovered. Not sure why it does that.