Hi James. My great sounding BP25p needs service. Called a half dozen times but no one picks up phone or calls me back. Emailed service. No response. Emailed Mike. No response. How do I get an RGA? Where do I send the unit for service? I am stuck using an Audio Research preamp that cost multiples of what the BP25 did and yet doesn't get the sound right. The BP25 gets it right. Help! I want my Bryston preamp back in service!