UPDATE - my friend has been trying to get the TV delivered. They missed the first date, missed a second date( gave her a $100 discount) , then finally delivered a TV 3 days late, that must have been a demo model. It had tape on the side and a component video rca jack was ripped off, and it looked a little dusty too. We went to the BB last night - I wanted to see if they delivered that store's demo model (they hadn't) - she talked to customer service. They actually paid her 200 cash last night at the store - 100 for the first discount, and another 100. SO assuming she really gets the new TV tomorrow, she will have paid $299 for a 36" Toshiba!