a couple of questions about a sp.1 for james

thxultra · « **on:** 16 Jan 2004, 03:54 pm »

when there's no sound being detected by the processor there is a rythmic ticking noise that comes from the left surround channel and also when you use the mute button sound is leaked through this channel to the extent that it's easily heard.

Does anyone know if there's something starting to fail and if so would it be picked up if i got it upgraded to a sp1.7 as this is something i'm considering

James Tanner · « **Reply #1 on:** 18 Jan 2004, 02:42 pm »

Hi,

I will run this one by engineering.

james

thxultra · « **Reply #2 on:** 25 Jan 2004, 01:21 am »

Hi James

Any news from engineering

James Tanner · « **Reply #3 on:** 25 Jan 2004, 01:40 am »

Hi THX,

Engineering says they have never heard of this and I tried my SP1.7 this weekend with no problem.
I would suggest you change the software n the SP1 or maybe consider going to the SP1.7 update

james

thxultra · « **Reply #4 on:** 25 Jan 2004, 01:47 am »

Hi James

Have tried it with V19 AND 20 Software and still get the sound coming from the left surround when on mute.If i got the update would this kind of thing be picked up when you test it before shipping it back as i stay in the uk and its a long way to canada.

James Tanner · « **Reply #5 on:** 25 Jan 2004, 01:21 pm »

Hi THX,

I can not say we test for that specific issue but of the 3 - SP1.7's I have a home none of them exhibit that problem. If you send your unit in for update please put a note instide to my attention and I will make sure we check for that issue specifically.

james

thxultra · « **Reply #6 on:** 25 Jan 2004, 02:26 pm »

Hi James

Upgrade probably wont be till summer time now as i've spent all my money on speakers lately but will put note in with it when i do.
Does the upgrade turn it into a sp1.7 as if you where buying it new ie. is it internally the same after upgrade.

many thanks
mark

James Tanner · « **Reply #7 on:** 25 Jan 2004, 08:45 pm »

Hi mark,

Yes the upgrade is identical to a new SP1.7.

james

thxultra · « **Reply #8 on:** 30 Mar 2004, 08:53 pm »

Quote from: James Tanner

Hi THX,

I can not say we test for that specific issue but of the 3 - SP1.7's I have a home none of them exhibit that problem. If you send your unit in for update please put a note instide to my attention and I will make sure we check for that issue specifically.

james

Hi James

Will be sending my sp1 for the upgrade next week so will put in some print outs of the threads discussing some of the problems i had with it.if there's any reason to contact me you can either post here or message me as i look in at this forums everyday.

James Tanner · « **Reply #9 on:** 30 Mar 2004, 10:51 pm »

Hi - OK great please include the threads and we will have a good look at it for you.

james

James Tanner · « **Reply #10 on:** 30 Mar 2004, 10:51 pm »

Hi - OK great please include the threads and we will have a good look at it for you.

james

Levi · « **Reply #11 on:** 5 Apr 2004, 01:24 am »

Hello James,

Please expect my unit by next week.

Levi

thxultra · « **Reply #12 on:** 5 Apr 2004, 09:49 am »

Hi James

Their's been a bit of a delay with my unit , pmc didn't get back to my dealer with prices so it wont be leaving the uk for about another two weeks

James Tanner · « **Reply #13 on:** 5 Apr 2004, 11:29 am »

Hi THX,

Ok let me know when it leaves.

james

thxultra · « **Reply #14 on:** 11 Apr 2004, 11:12 pm »

Hi James

My sp1 should be with PMC by thursday/friday of this week coming so not sure how long after that it takes to get to you in canada.In addition to the upgrade i've also paid for a new remote and new volume knob.Have also put in some copies of this thread for your attension to remind you to check for the ticking noise and the sound leaking on the left surround when on mute after the upgrade.

regards
mark

thxultra · « **Reply #15 on:** 22 May 2004, 09:59 pm »

Hi James

If you have time can you check on my sp.1 which is in for upgrade.
It left the uk 6 weeks ago and it's serial number is 230 if i remember correctly.

James Tanner · « **Reply #16 on:** 23 May 2004, 02:35 am »

Hi THX,

Will check Tuesday for you - Monday is Victoria day in Canada.

james

thxultra · « **Reply #17 on:** 24 May 2004, 10:24 pm »

thxultra · « **Reply #18 on:** 28 May 2004, 06:09 pm »

Any news yet james

James Tanner · « **Reply #19 on:** 28 May 2004, 06:17 pm »

Hi THX,

Please email me direct at Bryston jamestanner@bryston.ca and I will take care of it immediately.

james