well deserved reputation for customer service, but it's easy to see where he learned it from or educated others. I've had some problems with my Symphonic Line preamp lately
http://www.wildwoodrugby.com/thelatest.htm and they've come through like champs even with the language barrier. 3/17 post as well as later ones explain more.
Thanks again Klaus, it sounds beautiful!!!!
buy the guys a bier for me the next time you visit.
cheers,
Dick