AudioCircle

Audio/Video Gear and Systems => The Discless Circle => Topic started by: viggen on 20 Jul 2019, 05:23 am

Title: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 20 Jul 2019, 05:23 am
So, a week ago, I upgraded my router-wifi combo.  I just moved into a larger place, so I needed a stronger router to get reception at the other end of the house.  I also got to position the router next to my stereo, so I could finally connect the ethernet cable directly into the MB and turn the wifi off.

My stereo sounded much much smoother as result.  Then, a day later, the smoothness went away.  I thought perhaps it was placebo wearing off and the smoothness was in my head.  I checked my PC and found it was now connected to internet via wifi. 

I successfully connected laptop to router via ethernet, so the router should be fine.  I then checked the PC's device manager and found the drivers for the two RJ45 ports are missing.  I first deleted device from device manager and rebooted.  PC discovers device but driver is still missing.  Then, I searched for the right drivers on the internet and downloaded it then tried to install driver.  When installing, PC tells me I could not install because hardware not found.  I then reformatted my PC hoping it will return it to original state.  But, ethernet driver still missing afterwards.

After more google searching, I found other possibilities are hardware related.  Either my CPU (bent pins?) or MB is faulty.  I replaced my MB just now, but this did not fix the issue with the ethernet ports.  So, it has to be the CPU?  I inspected the pins but couldn't find any bent pins not that I trust my eyes much.

I also bought an USB ethernet adapter.  And, I was able to connect PC via ethernet this way.  The smoothness is back.  So, it wasn't just in my head. 

It doesn't make a lot of sense to me that the ethernet issue could be the CPU.  So, before I buy another CPU, could someone please help point me to what could be causing the problem?  Or, is it really a CPU issue?

Below is my build:

MB: Gigabyte GA-110TN-GSM Plus

CPU: i3-7100T

Storage: Samsung 960 MSATA EVO 250gb

OS: 2016 Server Desktop

USB card: Matrix Element H X-HI PCIe

PSU: ZeroZone R-Core 20v 4amp for MB

PSU: ifi iPower 12v 1.8amp for USB card

Optomizers: Fidelizer Pro and Jplay with Virtual Audio Cable 

CPU Cooler: Arctic Alpine 12 Passive
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Doublej on 20 Jul 2019, 10:40 am
It's highly unlikely but inexpensive to try, did you swap out the ethernet cable for a different one, preferably from a different manufacturer?
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 20 Jul 2019, 01:22 pm
Yup... done that already...  Thanks for the thip though.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: HAL on 20 Jul 2019, 01:49 pm
After your reformatted your drive and loaded the OS, did you try the Ethernet before reloading Fidelizer to see if the Ethernet port was there? 

Doubt the CPU is bad as it worked before.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 20 Jul 2019, 07:49 pm
Yes.  More precisely, I am not able to install fidelizer.  According to Kee, it seems fid won't install if my network adapter driver is missing... catch 22.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: WGH on 20 Jul 2019, 08:52 pm
A wild guess but installing Windows 10 would solve your problem. Search to see if the Asrock ethernet drivers are compatible with 2016 Server Desktop.
If everything was working perfectly before the switch then unplug everything, get the PC as stripped down a possible just keyboard, mouse and monitor. Reboot and check your BIOS to make sure there wasn't a burp and the ethernet ports are still enabled. I never had a CPU go bad so I doubt that is the solution.
AC member srb is our resident expert on such things.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 21 Jul 2019, 02:22 am
The network adapter driver for w10 and server should be the same:

https://downloadcenter.intel.com/download/26092/Intel-Network-Adapter-Driver-for-Windows-Server-2016-

I even attempted to install driver that came in the CD with the MB.  But, same issue.  Can't install driver because hardware not found.

I forgot to delete "asrock" from my hardware list as I was choosing between Asrock and Gigabyte and went with the latter.

I did go into BIOS to ensure my lan is enabled which they are fine. 

I got a little impatient and went on ebay last night to see whether I could find a good deal on a CPU.  I did find an i5 6400t skylake for under a bill.  I should get it in a few days. 
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 27 Jul 2019, 11:22 pm
So, I installed the new CPU.  The problem didn't go away.  In fact, it has worsened.  Now, when using vb audio hifi cable, whatever ASIO device I select remains "Stopped".

I've swapped back to my original CPU, but this didn't fix the vb audio issue.  So, for now, my audio PC is rendered useless as an audio PC. 

Now, I think I figured out the root of the problem.  I think it's the router.  It all started after I added the router.  And, I think I might've exacerbated the situation by not using the correct AC adapter for the router.  When I swapped out the old router for the new, I used the same AC adapter for the new router thinking they have the same values. 

The writing on the AC adapter is too small for my eyes to read, so i can't verify whether they are the same values or not.  However, I am assuming they are different values.  The router still works.  But, maybe because the audio PC is connected to the new router with wrong AC adapter via ethernet adapter, this caused the PC's ethernet port to get fried? 

That's the only thing I have to go on for now. 
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: WGH on 27 Jul 2019, 11:38 pm
Whenever I can't read small or worn text I take a photo, then I can make the text big and enhance the contrast on the screen.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Doublej on 28 Jul 2019, 12:04 pm
Some manufacturers have the power adapter details as part of a device's specifications on their website. Might be worth checking.

It doesn't make sense to me that you would have fried the ethernet port by having the wrong voltage on the router power supply. The router is not supplying power to the PC's ethernet port and the router should be providing an output signal level on the ethernet cable that is independent of the power supply voltage to it.


Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: audioengr on 28 Jul 2019, 04:21 pm
Now that you have wired Ethernet at your DAC, you should not be using the router to DAC anyway.  Add a good audiophile switch to the router and use this to drive your DAC.  This will solve everything and sound a LOT better.  I use the SOtM switch BTW, but there are cheaper options.

Steve N.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Doublej on 28 Jul 2019, 10:00 pm
Now that you have wired Ethernet at your DAC, you should not be using the router to DAC anyway.  Add a good audiophile switch to the router and use this to drive your DAC.  This will solve everything and sound a LOT better.  I use the SOtM switch BTW, but there are cheaper options.

Steve N.

Are there cheaper audiophile switch options or just cheaper switch options?
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 29 Jul 2019, 03:22 pm
Yah that's what I do usually when something is too small for me to read... take a pic of it with my cell phone then enlarge it on my cell's screen.  I got lazy and paying for it now.... assuming the fault is the ac adapter.

I kinda knew ethernet only provides signal level output.  But, the router is the only thing I can narrow it down to..

My dac doesn't have ethernet input.  The ethernet is going into my PC's motherboard.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: audioengr on 29 Jul 2019, 04:50 pm
Are there cheaper audiophile switch options or just cheaper switch options?

There are cheaper audiophile switches.  So far the testing I have done shows that you get what you pay for.

Others are the AQVOX and a cheaper one that SOtM will be putting on their website.  There is also another tiny one, but I lost track of it.

Steve N.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: WGH on 29 Jul 2019, 06:21 pm
Problem solved using the USB/Ethernet adapter? Unless you are curious what is going on and just need to find the solution (that would be me).

Some of the trouble shooting gets into the weeds:

1.) Try a different router or the correct power supply even though your laptop ethernet works.

2.) What to do when your ethernet won't connect, you may have already tried these: https://www.pcworld.com/article/2835564/when-your-ethernet-wont-connect.html (https://www.pcworld.com/article/2835564/when-your-ethernet-wont-connect.html)

3.) Boot in Safe Mode and enable ethernet in Advanced Options
    Type : ipconfig/all at the C:\>
    See if the DHCP Servers show up

4.) Make an Ubuntu disk and boot from that, there are tutorials, google "Ubuntu Ethernet"
     Ubuntu is fun because it's an alternate way to get into your hard drive, move files, clean a virus infection, and more.

Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: randytsuch on 29 Jul 2019, 07:34 pm
So some questions that may (or may not) help get it sorted out.

Are you still running with the replacement motherboard?
When you swapped motherboards, did you just try to update the ethernet drivers?
Looking at the support page for Gigabyte GA-110TN-GSM Plus
https://www.gigabyte.com/us/Motherboard/GA-H110TN-GSM-PLUS-rev-10/support#support-dl-driver-chipset (https://www.gigabyte.com/us/Motherboard/GA-H110TN-GSM-PLUS-rev-10/support#support-dl-driver-chipset)

I would update the chipset drivers, but it says to update the bios before chipset
So at a minimum, in this order:
bios update
chipset driver update
LAN driver update


What's the ip address of your PC?  and of your home network?
Doesn't really sound like an ip address problem, but you should check.

Do the status lights come on at the PC ethernet plug and on the router when you plug the ethernet cable in?

Randy

Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 1 Aug 2019, 10:43 pm
i am on my third motherboard.  everything is fine now EXCEPT the ethernet.  at least I could use it as audio pc again but with usb ethernet adapter.

i guess i will stick with what i have for now... it just irks me ...
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Brad on 1 Aug 2019, 10:47 pm
You could also get an add-in PCIe network card and bypass the USB interface.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 1 Aug 2019, 11:31 pm
my motherboard only has 1 pcie slot... already usingthe matrix usb card for that slot...

i've been looking for an matx board that might have two slots but need it to be DC powered.. no luck so far.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Doublej on 2 Aug 2019, 03:02 pm
Three motherboards and two CPUs later. Seems to me to be a firmware or driver issue or the motherboard is not supported for your desired O/S.


Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 2 Aug 2019, 07:07 pm
that might be true.  the Windows Server is the audiophile OS version du jour.  However, I seem to be the only one having this issue.  In fact, the thinkpad I am using with operational ethernet also has Server 2016 installed.  I had to manually install drivers for each device but had no issue doing so.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Doublej on 2 Aug 2019, 08:48 pm
Have you tried this driver?

https://downloadcenter.intel.com/download/26092/Intel-Network-Adapter-Driver-for-Windows-Server-2016-

Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: guest61169 on 2 Aug 2019, 10:48 pm
Can you post a link that shows your motherboard has a LAN driver compatible with Windows Server 2016?
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 2 Aug 2019, 10:50 pm
yup.  so, my issue isn't driver incompatibility.  rather, device is simply not found when attempting to install driver.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: WGH on 2 Aug 2019, 11:55 pm
Gigabyte GA-110TN-GSM Plus Operating Systems:

    Windows® 10 64-bit (for 7th Generation Intel® Processors)
    Windows® 10 64-bit
    Windows® 8.1 64-bit
    Windows® 7 32-bit / 64-bits (for 6th Generation Intel® Processors)

No mention of Windows Server 2016. Searching Google you are not the only person unable to install ethernet drivers when using Windows Server 2016.
   
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: viggen on 3 Aug 2019, 02:13 am
yah windows 2016 isn't officially supported by said motherboard... not all audiophiles use server mbs when using server OS and i haven't read about any ethernet issues on audio boards such as audiophilestyle or jplay... and my thinkpad works fine with server OS too... so I crossed mb/os compatibility off my check list.

but, you got me searching specifically about OS/MB compatibility and as you said there are lots of people with this issue. 

and, i found a link that shows how to fix the issue.  however, it doesn't look like it's a simple fix...

https://blog.workinghardinit.work/2017/06/19/installing-intel-i211-i217v-i218v-i219v-drivers-windows-server-2016-eufi-boot/
https://foxdeploy.com/2013/09/12/hacking-an-intel-network-card-to-work-on-server-2012-r2/
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: WGH on 3 Aug 2019, 05:17 am
Great find! Looks like a fun hack. Once you get everything running install some imaging software, I use the free Paragon Backup and Recovery (https://www.paragon-software.com/us/br-free/#) to make a bit perfect backup, that way you can always go back to a working system. Since you have the Windows Server you will probably have to use another program, but there are plenty to choose from.

I have hacked a Windows ATI card to work on a Mac, my Nook Color runs the CyanogenMod Android OS, and got Mac OS X Tiger-x86 to run natively on an AMD Athlon 64 processor so I have a warped idea of fun.

(http://www.wghwoodworking.com/av/OSx86.JPG)
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: Doublej on 3 Aug 2019, 01:29 pm
Mystery solved. The workaround doesn't look too bad. Half of the page is comments.
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: rollo on 3 Aug 2019, 01:49 pm
Great find! Looks like a fun hack. Once you get everything running install some imaging software, I use the free Paragon Backup and Recovery (https://www.paragon-software.com/us/br-free/#) to make a bit perfect backup, that way you can always go back to a working system. Since you have the Windows Server you will probably have to use another program, but there are plenty to choose from.

I have hacked a Windows ATI card to work on a Mac, my Nook Color runs the CyanogenMod Android OS, and got Mac OS X Tiger-x86 to run natively on an AMD Athlon 64 processor so I have a warped idea of fun.

(http://www.wghwoodworking.com/av/OSx86.JPG)


  Is that against the law hacking ?

charles
Title: Re: Help with PC issue - Network adapter / Ethernet
Post by: WGH on 3 Aug 2019, 04:27 pm

  Is that against the law hacking ?

charles

I broke so many laws doing this I couldn't keep track  :icon_twisted:
But it was cool. More a proof of concept than a full time computer, I have always used a PC. Macs' at that time sucked but many people loved them just the same.
First released in 2005, Tiger was the first version of Mac OS X for the x86 processor, previous Mac OS's ran on an IBM PowerPC CPU which used a different architecture than the Intel and AMD x86 CPUs. OS X Tiger booted using the old BIOS so it was easy to hack, later Apple changed the OS to use the EFI boot. The 'Intel Inside' MacBook Pro and Intel iMac were announced in 2006.

I wasn't the only person doing this, in 2008 Psystar Corporation tried selling Mac clones but Apple put a stop to that.