Bmarshall, do you have the ability to do a measurement? That might tell us if a driver is wired out of phase.
In fact, reverse the phase coming from the amp & see if bass suddenly appears.
On mine, I actually get too much bass down at 35 hz (room mode) and have to EQ that down about 3db.
If you don't have a separate mic for measuring, the quick and dirty way to do it is go to the App store and look for AudioTools by Studio Digital Six. It's got an RTA and an FFT, both are very, very useful for this type of issue.
They also do a good job compensating for the non-linearity of the built in iPhone mic. It's not as good as my Earthworks M23, but for this application it doesn't need to be. It's plenty accurate for chasing down bass issues.
Just as an FYI, I ended up removing the putty from mine, as using the measurements to find the actual bass modes and EQ them out was more effective at getting good, clean bass in my room.