Just tell em you don't know what they are talkin about and hang up..... I wouldnt pay it either...
That's not going to work. They'll keep calling just to harrass you. The guy I know is a friend's son. He's a college student. Most people he works with are too. The names of the individuals are fake, as are most of their accents.
They've been trained on how to dance around the truth. They can't outright lie and give wrong legal information, but they can obscure the facts. The company doesn't make money unless they collect.
Most of the clowns who work collections actually have fun with it. They love callng the rude people just to see what they'll do next. Here's a great story:
My friend calls a guy who owes the cable company about $15k. And they haven't disconnected the guy? That's a lot of porn! The guy always answers the phone. He'll say he's John junior, and his father abondoned him. He'll say call me when you find him, cause he owes me child support. Other times he'll say John died masterbating to all the porn he ordered. He's said he went to the cable company's main office to pay in cash, but they didn't have change for a million dollar bill.
He's got guys who yell and swear at him. He'll call back every hour on the hour if he's in the mood.
Another guy was in collections after he stopped making payments for her breast implants because she left him. He'd say some crazy stuff like rather I tried to return them, but the doctor won't take tham back; I'm not paying for something that I can't play with anymore, etc.
When they call you, don't make it fun for them. Just say you dispute the charge and ask how to go about it. If they're being difficult, ask for a supervisor and keep him/her on track. Tell them the only thing you need to know is the legal steps. If they still dance around, threaten to call the consumer protection agency to ask them the legalities.
