[mresseguie]

Call John Casler. He's very accessible and always helpful.

https://nuprimeaudio.com/support/?v=7516fd43adaa

 

[Johlke]

Thank you very much!  I will do that right away.

[John Casler]

The remote control on my IDA-8 has quit working.  Does anyone know how I can get a replacement?  I was able to speak to the guy who distributes Nuprime products and he asked me to email him and he'd get back to me but he never did.  I'd be open to buying a used remote or even a universal remote if those options are available.  Thanks!

I would suggest you fill out a "support ticket" and ask the procedure to get a new remote, or the remote codes so you can program an after market unit.

[rustydoglim]

The remote key codes are published on the product page: https://nuprimeaudio.com/product/ida-8/

[Johlke]

 Thanks for that info!

I've spoken with John Casler, who couldn't have been more helpful.  He guided me to complete a service request directly with NuPrime and so hopefully I'll have a working remote soon.  Thanks again to everyone for their help!

[monster7]

I would like to ask if I want to connect IDA8 to a headphone amp, I just use a pair of RCA to line out, set max volume, and let the headphone amp for volume control? But do I need to unplug the speaker binding post firstly? Thanks.

[rustydoglim]

IDA-8 wasn't designed to turn off the speaker output if the line out is connected to the headphone amp.
Unfortunately, you have to unplug the speaker cables.

[Jeff_From_Michigan]

I don't want to hijack the thread, but I wanted to chime in about the IDA-8 that I've had running since right when it came out - via USB from the computer then off to the Axiom Audio M3's in my desktop set-up.

This is such a beautiful sounding (and off-the charts value) amp that I will do whatever it takes to keep her in the system.  It is great to also know that the service, if ever needed, is first-rate!