BRYSTON Service

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1ZIP

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BRYSTON Service
« on: 16 Mar 2009, 10:33 pm »
Last week I sent a 4B ST back to USA Service for some repairs (faulty switches).  It arrived there on Friday at 1:24 pm (EST).  It was repaired and in shipment back to me on this Monday.  I should have it by COB this Friday. I'm impressed, kudos to Dennis, Bryston does indeed set the Gold Standard for service! 

The purchase of an SST2 moves even closer!

danman

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Re: BRYSTON Service
« Reply #1 on: 17 Mar 2009, 07:25 pm »
Great news for you. I seriously believe the reason they are so fast to fix problems is because they have so few of them!! :icon_lol:

James Tanner

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Re: BRYSTON Service
« Reply #2 on: 17 Mar 2009, 07:34 pm »
Great news for you. I seriously believe the reason they are so fast to fix problems is because they have so few of them!! :icon_lol:

Correct,

We are the 'Maytag Repair Man' of audio companies. :lol:

james

werd

Re: BRYSTON Service
« Reply #3 on: 17 Mar 2009, 07:53 pm »
Great news for you. I seriously believe the reason they are so fast to fix problems is because they have so few of them!! :icon_lol:

Correct,

We are the 'Maytag Repair Man' of audio companies. :lol:

james


So what.... u guys are all fat and let the crack of your ass show when bend over, is that what u mean?

Sasha

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Re: BRYSTON Service
« Reply #4 on: 18 Mar 2009, 02:32 am »
Great news for you. I seriously believe the reason they are so fast to fix problems is because they have so few of them!! :icon_lol:

Correct,

We are the 'Maytag Repair Man' of audio companies. :lol:

james


Don’t say that, I would never buy Maytag, it is just another one of greatly marketed names. How about Bosch or Miele?  :D

Sasha

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Re: BRYSTON Service
« Reply #5 on: 18 Mar 2009, 02:37 am »
Great news for you. I seriously believe the reason they are so fast to fix problems is because they have so few of them!! :icon_lol:

Correct,

We are the 'Maytag Repair Man' of audio companies. :lol:

james


So what.... u guys are all fat and let the crack of your ass show when bend over, is that what u mean?

Gross... I got a picture of a room at audio show, someone on the floor, bent over, connecting equipment...  :icon_lol:

Phil A

Re: BRYSTON Service
« Reply #6 on: 18 Mar 2009, 02:41 am »
Great news for you. I seriously believe the reason they are so fast to fix problems is because they have so few of them!! :icon_lol:

Correct,

We are the 'Maytag Repair Man' of audio companies. :lol:

james


James - so we can expect to see an avatar of you soon with a Bryston hat and uniform like in these pictures:):

http://www.tvacres.com/admascots_maytag.htm

James Tanner

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Re: BRYSTON Service
« Reply #7 on: 18 Mar 2009, 11:17 am »
^
Hi Phil,

Hey that was really interesting - that's exactly what I was referring too -- the repair man with no repairs.
I guess I'm dating myself.

james

Phil A

Re: BRYSTON Service
« Reply #8 on: 18 Mar 2009, 09:33 pm »
^
Hi Phil,

Hey that was really interesting - that's exactly what I was referring too -- the repair man with no repairs.
I guess I'm dating myself.

james

James, I figured I'd throw in the link for the younger folks.  My first set of audio separates I purchased new was Phase Linear and was a little bit under 30 years ago when I was 9 of course. aa

werd

Re: BRYSTON Service
« Reply #9 on: 18 Mar 2009, 10:08 pm »
^
Hi Phil,

Hey that was really interesting - that's exactly what I was referring too -- the repair man with no repairs.
I guess I'm dating myself.

james

James, I figured I'd throw in the link for the younger folks.  My first set of audio separates I purchased new was Phase Linear and was a little bit under 30 years ago when I was 9 of course. aa

Got u beat by 3 years .... lol my first audio seperates were carver C2 and a M-1 power amp. bought it when i was 18.

Phil A

Re: BRYSTON Service
« Reply #10 on: 19 Mar 2009, 01:38 am »
You sure?  Phase Linear predates Carver (and I got the Phase Linear stuff new before Carver existed).  It was Carver's company.  I believe he got divorced and half of it was sold to Pioneer and Pioneer reissued some of its products (like the beautiful 8000 turntable I owned many moons ago) under its name.  After that he formed Carver and after Carver it was Sunfire.

Phil A

Re: BRYSTON Service
« Reply #11 on: 19 Mar 2009, 01:43 am »
Here's actually a Carver timeline - http://en.wikipedia.org/wiki/Bob_Carver

I actually probably owned the Phase Linear stuff just before Bob Carver got out (and formed Carver in 1979) so it probably is a drop over 30 years.  At my age I guess the memory is not what it used to be :lol: 

werd

Re: BRYSTON Service
« Reply #12 on: 19 Mar 2009, 01:57 am »
U undoubtely owned your gear before i, i was just commenting on my age at 42 or something like that :scratch:

Phil A

Re: BRYSTON Service
« Reply #13 on: 19 Mar 2009, 02:20 am »
I actually still like much of what Carver did.  Several years back I bought a couple of used C-9s - http://www.oaktreeent.com/web_photos/Stereo_Signal_Proc/Carver_C-9_Sonic_Hologram_Generator_web.jpg

I have each of them hooked to the analog outs of LD players in the main and in the basement systems.  I'll generally freak someone out a couple of times a year by playing something through them and have fun as they go over to each of the surround speakers and are mystified that only the left and right are playing.

werd

Re: BRYSTON Service
« Reply #14 on: 19 Mar 2009, 03:23 am »
carver amps were lousy,  but the pre's weren;'t  bad at all, they had nice phono stages. I had the C2 pre but the C1 had the holograph. Never did get to hear it.

Sasha

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Re: BRYSTON Service
« Reply #15 on: 19 Mar 2009, 02:08 pm »
Speaking of uniforms, how much are those Bryston T-shirts?

James Tanner

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Re: BRYSTON Service
« Reply #16 on: 19 Mar 2009, 03:13 pm »
I own a Bryston 4B SST and recently purchased a 3B on Ebay.  The unit was in bad condition and did not function.  I decided to try to repair the unit. 

I called the USA repair in Vermont and spoke with Dennis Hawkins.  I had to call Dennis on several occasions for technical advise and parts.  If not for Dennis this 3B would be in a landfill.  It is this kind of customer service that has made me a loyal Bryston consumer. 

I would like to thank your company for standing behind its products regardless of how old they are.

Thank you
Joseph Jorge

James Tanner

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Re: BRYSTON Service
« Reply #17 on: 19 Mar 2009, 05:13 pm »
Speaking of uniforms, how much are those Bryston T-shirts?



http://bryston.com/brystuffsel.html

werd

Re: BRYSTON Service
« Reply #18 on: 19 Mar 2009, 05:18 pm »
Speaking of uniforms, how much are those Bryston T-shirts?



http://bryston.com/brystuffsel.html

James, why dont u guys have a Bryston calender? U guys can put kewl shots of different gear for every month. They would have to be free to pickup at dealers though......  :)

Moon Doggy

Re: BRYSTON Service
« Reply #19 on: 19 Mar 2009, 10:49 pm »
Speaking of uniforms, how much are those Bryston T-shirts?



http://bryston.com/brystuffsel.html

James, why dont u guys have a Bryston calender? U guys can put kewl shots of different gear for every month. They would have to be free to pickup at dealers though......  :)

Great idea! And throw in a few "naked" shots of Bryston amps, DACs, .... :drool: