M1 piano laser issue?

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turboboy

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M1 piano laser issue?
« on: 20 Dec 2011, 11:48 pm »
hi all,
without warning, my m1 piano developed laser tracking problems. i immediately cleaned the laser in the usual manner, using a cleaning disk; there was no discernible improvement :(  .

the m1 is relatively new - two years oldand has not suffered any outside 'trauma': falling, bumping, shaking, etc. so, i am perplexed.

has anyone encountered a similar problem with laser tracking?

thanks in advance for your resonses.

Letitroll98

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Re: M1 piano laser issue?
« Reply #1 on: 20 Dec 2011, 11:56 pm »
A common problem among all CDPs.  Usually the whole carriage is replaced, sometimes a bad belt can be replaced.  I've heard a little all purpose grease sparingly applied to the metal guide rails will do it, but that's never worked for me.  I'm sure VA would service it. 

virtue

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Re: M1 piano laser issue?
« Reply #2 on: 23 Dec 2011, 12:48 am »
We'll be happy to fix that for you.

Just email Cami and send us the unit: cami@virtueaudio.com

Seth

turboboy

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Re: M1 piano laser issue?
« Reply #3 on: 23 Dec 2011, 03:08 am »
 i appreciate your virtuous offer, but packing and sending the cdp from boston to arizona would b, as you can imagine, a big deal. i just wanted a quick and trusted fix; so i  had the piano repaired by a trusted perdon:  cleaned optics and rebuilt the spindle and sled motors.  works like  a charm. repair guy was impressed by the piano (not unexpected)

seth, cami and jason, have a fine holiday and new year.

john from boston

virtue

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Re: M1 piano laser issue?
« Reply #4 on: 23 Dec 2011, 04:22 am »
Wow, that's awesome John.   Send me your paypal address: $50 coming your way.

turboboy

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Re: M1 piano laser issue?
« Reply #5 on: 23 Dec 2011, 04:42 pm »
hi seth- i don't use paypal, but will send you my snail mail address. MUCH appreciated. by the way, i, as do many other fans, await the dac. don't worry. i won't hold my breath and turn blue. light the candles!
best,
john