I think Ericus Rex is right.Me too.
Awe dude what a bummer. I would never ship anything tubed without removing them from the sockets. :cry:
When I bought my preamp I asked the seller to please remove all tubes and ship separately.
I'm sorry, but it's your fault and the seller's fault IMO. You should have told the seller to remove the tubes and the seller if he/she really cared at all about shipping the unit to you safety he/she would have removed the tubes them self. You both made a mistake when it came to discussing shipment of the the unit. Hard to tell who will surfer the consequences now but must likely you will. All the best to you. I fell your pain :(
I just received a SS amp from a seller on Agon and he was nice enough to put on the box, "Delicate electronic component, Fragile".
Sorry, no way is the buyer at fault for failing to TELL the seller how to pack the item.Agreed.
Sorry, no way is the buyer at fault for failing to TELL the seller how to pack the item.
Now wait a min. Seriously you think it resides on seller? I hope I never sell to you that thinks that. I have over 1600 sales on ebay and audiogon. I have surpassed 100,000.00 in sales through paypal, and guess what. Paypal and ebay are on my side as a preferred seller and buyer. Sellers cannot be resposible at all for shipping unless they deliver it, thats what insurance is for, sad to say shippers do not honor their responsibility. To be honest I should be able to put an item in box period and should arrive safe like in the 1990's. Management at shipping companies has been dismall , managers lacjk of pride and only watching numbers has led to this trend. Nonetheless I tripple box most items, but buyers should pay for that IMO. Sorry to rant but bnuyers are rediculous. I buy all the time off ebay, I dont tell my sellers how to pack, Ill I state is make sure its insured, and if it dont make it be ready.
You guys need to rethink who is ultimately responsible. The other thing that cracks me up is those that complain sellers will not ship, goi figure, here you see a perfect example. You know what yuou really want drive and get it, otherwise you should be more understanding. Just my 2 cents.
Now wait a min. Seriously you think it resides on seller? I hope I never sell to you that thinks that. I have over 1600 sales on ebay and audiogon. I have surpassed 100,000.00 in sales through paypal, and guess what. Paypal and ebay are on my side as a preferred seller and buyer. Sellers cannot be resposible at all for shipping unless they deliver it, thats what insurance is for, sad to say shippers do not honor their responsibility. To be honest I should be able to put an item in box period and should arrive safe like in the 1990's. Management at shipping companies has been dismall , managers lacjk of pride and only watching numbers has led to this trend. Nonetheless I tripple box most items, but buyers should pay for that IMO. Sorry to rant but bnuyers are rediculous. I buy all the time off ebay, I dont tell my sellers how to pack, Ill I state is make sure its insured, and if it dont make it be ready.
You guys need to rethink who is ultimately responsible. The other thing that cracks me up is those that complain sellers will not ship, goi figure, here you see a perfect example. You know what yuou really want drive and get it, otherwise you should be more understanding. Just my 2 cents.
Dont get me wrong I do remove tubes and individually wrap. However I can assure some manufacturers and even when they repair items send them with tubes inserted which will a little bubble wrap inside cage , the tubes do stay put. The reson is some owners dont wont tubes marked and to make sure tubes get put back where they were biased requires them to be in during shipping, but a little bubble wrap and tape those tubes would have survived in the cage.
Now wait a min. Seriously you think it resides on seller?
In this case....Yes, abso-freekin-lutely, without a doubt, 100%, unequivocally.
Agreed.
Man, I'd be so bummed. I'd be forced to ask for a full refund, and competently ship the unit back to the seller with a written reference to the photos posted herein.
Hoping you have a positive outcome,
Jerry
Removal of tubes prior to shipping is standard procedure. All manufacturers I know of do this.
Gents, please go back and look at the first set of pics and feel free to correct me if I'm wrong. I see that the output taps are bent and the left channel posts look like they are almost ripped out of the chassis! This tells me it suffered severe damage from poor handling by the shipper. Unfortunately even with the obvious evidence FedEx will deny the claim.
.....
As far as assigning fault: I will take (a very minute) part of the blame for not asking the seller to pack the tubes individually for shipment. If the seller makes an effort to pack everything safely and the carrier still managed to destroy things, then obviously the seller is not at fault. In this case it was a lack of know-how/ common sense (read on).
This was my first tube anything purchase. In all my research of tube equipment, I constantly came across adverts that mentioned that the tubes would be packed individually for shipment. By the time I stumbled upon this particular amp that I bought, that facet of shipping tube equipment was so entrenched in my mind that packing tubes individually seemed like something anybody would automatically do. My fault for assuming common sense was common.
All that said, I have contacted the seller, and he has responded. Unfortunately, this was his first time shipping tubed equipment and he didn't realize what he needed to do. But, he has responded, and he does seem like he'll work with me to rectify the issue.
From now on, when I buy more tube equipment I will be sure to remind the seller to pack the tubes separately.
I feel empathy for the OP. I guess I have to say in this case the seller takes the full responsibility. It looks as if he/she did not give a sh** and how difficult is it to take out the tubes to wrap them in bubble wrap?My response is quit trying to dwiddle the shipping expenses, if you want it shipped bullet proof the buyer should pay for that, otherwise both parties take their chances.
I would be very, very pissed. I would demand my money refunded, canceled the transaction straight away after I witnessed that obvious lack of concern to properly and carefully package a delicate tube amp. I would be furious, since fedex probably will not honor a claim.
How would the buyer know if the amp ever worked even before it shipped?
Demand your money back, if you have not gotten it already. This smells like
donkey manure!
Hey!
It is not your fault at all. The seller should have pack up those tubes in a separate box. I can see and except small tube like 9 pin tubes shipped in the sockets but never bigger power tubes. :nono:
Yeah, right... seller's first time shipping tube amp my a**. I'm pretty sure that when he got the amp from VTL those tubes were packed in a separate box from the factory.
In this cast FedEx will deny responsibility for sure and I feel the seller should pay for a new set of tubes.
As for the common sense... well, it is not that common these days :roll:
I cant tell you how many buyers complain when they get quotes. THey measure the unit, no packing, call fedex or ups and say I have an item this size , that weighs this much.
The reality is double or tripple the size of the item. add the extra 5 lbs plus packing, then add the xtra dimensions for the over sized box and shazam, guess what. Shipping is tripple what they told you. You know cheap a** audiophiles that can buy 1000 dollar amps at a substancial discount, can pay the shipping and Packing, if not dont buy it.Be real and use common sense if you cant stay out of audio please.The original owner paid 5000 or 10000 for the piece.YOu can pay 1000 plus 250 for safe shipping.
Take care,
Buddy :thumb:
My response is quit trying to dwiddle the shipping expenses, if you want it shipped bullet proof the buyer should pay for that, otherwise both parties take their chances.
Based on what your saying, ill do this buy my 750 amp, shipping is 250.00 to arrive safely. Then everyone will complain about shipping charges.
just my 2 cents.
My response is quit trying to dwiddle the shipping expenses, if you want it shipped bullet proof the buyer should pay for that, otherwise both parties take their chances.
Based on what your saying, ill do this buy my 750 amp, shipping is 250.00 to arrive safely. Then everyone will complain about shipping charges.
just my 2 cents.
My response is quit trying to dwiddle the shipping expenses, if you want it shipped bullet proof the buyer should pay for that, otherwise both parties take their chances.
Based on what your saying, ill do this buy my 750 amp, shipping is 250.00 to arrive safely. Then everyone will complain about shipping charges.
just my 2 cents.
Removing the tubes and boxing them separately costs nothing but 15 minutes of time.
Tell me which company you are with, so I can avoid buying your stuff.
Do you know what kind of headache this guy will have now? If he ever gets his money back? What if minute pieces of glass fell into the amp and he has to guess if it'll function properly? What if the amp finally is up and running, but shorts out or worse causes a fire? There are many possible bad outcomes here it seems because the amp was packed poorly and the tubes (glass) were left in. It's not rocket science to figure out the seller did not take any concern for how this amp was packed. I hope the buyer did not complete the transaction, so the seller did not get any money.
I stand by what I said, send this crap back to the seller with all the shards of glass that come in the box. Let the seller file the claim after you get your money back.
Removing the tubes and boxing them separately costs nothing but 15 minutes of time.
Removing the tubes and boxing them separately costs nothing but 15 minutes of time.
Not true, some dont know how to pack for safe shipping , thats what insurance is for.
Just like if some person hits you with no insurance, if your smart you pay uninsured motorist, if your cheap you dont, then you get hit and complain....just sayin.
I went through a Mac tuner with I swear to god 100 yr old rock hard foam. Front end glass all busted up.Fed ex came over looked at and ruled instantly in my favor , they aren't all bad.
Believe it or not some don't know how to truly pack stuff for shipping safely, so that is not a fair statement.
Awe dude, I am so glad to hear it is working.Amen to that!
Excellent :thumb:
Update. One more Winged C 6550 was shot to bring the tally up to 4 total tubes damaged in transit.
Before I provide a general update, I wanted to address underdawg first - Are you insinuating that getting something shipped via ground is akin to guaranteeing damage and that people who choose this shipping method deserve it? I hope I'm misunderstanding you and that you set me straight.
No I am not saying that. I ship double or tripple boxed, and I am lucky if buyers are will to pay for double boxed. 99 Percent of the time I eat the additional cost to maintain my feedback at 100 percent for 15 years on ebay and audiogon. I am just tired of people bitchin about the cost of shipping and packing, I dont make the prices it costs me.I am sorry if an items costs you 100.00 and 100.00 to ship it safely, my response if you dont like the shipping and packing costs dont buy it, sad to say most buy and bitch about the cost. I am just venting. If it was me those would have been packed better and yes I would have replaced the tubes. Hope this explains my ranting.
Looks like this is going to have a happy ending. At this point I feel the seller should simply reimburse you for the tubes you bought and both of you can leave positive feedback for the other. I'm betting the seller has learned a valuable lesson about packing.