Jobiwon is being very kind--I'm the A'gon he's been helping (!). I think I somewhat misstated my problem so here goes, and I'd be grateful for any advice.
I’m new to Roon. My Roon core for the moment is my MacBook. Roon then runs this way: MacBook>BDP2 > BDA2 > BP17. I am hoping that someone can help me get the volume control on the Roon app to work so that I can control the volume through my phone's Roon remote.
If I play Roon through my MacBook's speakers ("system output"), the Roon volume control works fine. But when I play music through my BDP2 and main system, the Roon volume control is “fixed" and I can't control the volume. When I go to settings for the BDP, it very clearly says that the volume control is “device volume.” (The other option is “Fixed volume.”)
I can see nothing else to do in the Roon settings. Is there something on the BDP dashboard that will free up the volume control?
I can still control the volume through the preamp, but as I don’t have a remote it means walking across the room every time I want to adjust the volume. And I'm getting too old for that....
Many thanks!