I bought one of the RMAF Uberbusses that Dave had for sale. I have been pretty happy listenening to all my components plugged into the Uber.
About a month ago, I noticed that when I came into my listening room that the power light on my C.A.P.S. music server was not lit. I then saw that the outlet where I had the Uber plugged into was lit.(It is a GFI outlet that has a light when blown).
I didn't think anything about it and pressed the red button and put everything back on. Well, the outlet started tripping on a more consistent manner and then just a few days ago would not let me plug the Uber into it at all.
I decided to take the Uber out of the chain and just plugged everything into a cheap power strip. Voila!! Everything worked. I contacted Dave and wrote to him that I thought there was a problem with the Uberbuss. Naturally, I was all proud of myself for narrowing down the problem pretty quickly.
Dave immediately got back to me stating that "nothing was wrong with the Uber" and went on to explain that the problem is with having all my components plugged into a GFI outlet and the the Uber doesn't play nice with that type of outlet.
If that was all to the story, I would not be posting here. However, Dave went the extra step and has offered to send me a P&S 5362A receptacle. As Dave said..."I figured that you might as well hear what a really good, non-exotic receptacle sounds like."
This, in my opinion, is not just good customer service but GREAT customer service.
Makes me want to purchase additional products that I may need from Dave's company.
Kudos and Thank You Dave.
Regards,
Randy