same thing here....
I have a BP20 preamp. Almost everytime I touch the volume knob, a static shock causes the preamp to stop working. After the shock, the preamp and power supply indicate a red LED light. Gotta turn it off and back on again to get it working.
Just started happening a few weeks ago....when the weather got super cold and dry. I'm in eastern canada.
Looking for advice, I emailed Mike at Bryston. He got back to me right away, and simply advised to touch another component first before the preamp - say the DAC or BDP. it works everytime now...that is when I remember not the grab the volume knob first!
TJ