AudioCircle

Other Stuff => Archived Manufacturer Circles => AV123 => Topic started by: pmindemann on 11 Jul 2007, 08:44 pm

Title: AV123 Forum down?
Post by: pmindemann on 11 Jul 2007, 08:44 pm
Hey Sean (or anyone), I've been trying to get on the AV123 forum site today, and haven't had any luck. I tried in both IE and FireFox, and have just gotten errors. Are your servers down?
Title: Re: AV123 Forum down?
Post by: konut on 11 Jul 2007, 09:08 pm
Down before, working now.
Title: Re: AV123 Forum down?
Post by: pmindemann on 11 Jul 2007, 09:22 pm
Down before, working now.

Indeed it is. Thanks.  :thumb:
Title: Re: AV123 Forum down?
Post by: Stereodude on 13 Jul 2007, 10:29 pm
Indeed it is. Thanks.  :thumb:
Not anymore.

I think someone needs to find some new hosting.  It was down for about 1 hour on Wed, down for well over 12 yesterday, and it's down now.
Title: Re: AV123 Forum down?
Post by: BradJudy on 14 Jul 2007, 02:45 am
Odd, it was up when I first saw your message earlier Stereodude, but now it's down.  They definitely have some reliability issues with their current provider.  Didn't they already switch once?
Title: Re: AV123 Forum down?
Post by: Stereodude on 14 Jul 2007, 03:19 am
Odd, it was up when I first saw your message earlier Stereodude, but now it's down.  They definitely have some reliability issues with their current provider.  Didn't they already switch once?
Not sure, but I don't think we'll see the forum again until Monday.
Title: Re: AV123 Forum down?
Post by: Stereodude on 16 Jul 2007, 12:33 am
Ok, so I know the forum is up, but I still can't get to it...  :scratch:

av123forum resolves to 69.64.71.243 which I get no reply from when I try to ping it.

A trace route doesn't really help me...

C:\>tracert av123forum.com

Tracing route to av123forum.com [69.64.71.243]
over a maximum of 30 hops:

  1     5 ms    <1 ms    <1 ms  192.168.1.1
  2     8 ms    12 ms     6 ms  c-3-0-ubr01.sterling1.mi.michigan.comcast.net [73.34.96.1]
  3     8 ms     7 ms     9 ms  ge-2-1-ur02.sterling1.mi.michigan.comcast.net [68.86.121.173]
  4    10 ms     8 ms     7 ms  te-9-2-ur03.sterlinghub.mi.michigan.comcast.net [68.87.191.58]
  5    16 ms     8 ms     7 ms  te-9-1-ur02.warren1.mi.michigan.comcast.net [68.87.191.6]
  6     9 ms     8 ms    22 ms  te-9-4-ur03.warren1.mi.michigan.comcast.net [68.87.191.10]
  7    10 ms    15 ms     7 ms  te-9-1-ur02.royaloak.mi.michigan.comcast.net [68.87.191.14]
  8    13 ms     7 ms     8 ms  te-9-2-ur03.royaloak.mi.michigan.comcast.net [68.87.191.18]
  9    10 ms     9 ms    10 ms  te-9-1-ur02.rochestrhlls.mi.michigan.comcast.net [68.87.191.22]
 10    10 ms     9 ms     9 ms  te-9-1-ur02.auburnhills.mi.michigan.comcast.net [68.87.191.26]
 11     *       15 ms     8 ms  te-9-1-ar02.pontiac.mi.michigan.comcast.net [68.87.191.30]
 12    10 ms    11 ms     9 ms  68.85.235.197
 13    18 ms    17 ms    16 ms  12.118.239.41
 14    63 ms    61 ms    64 ms  tbr2.cgcil.ip.att.net [12.123.6.13]
 15    66 ms    63 ms    63 ms  tbr2.sl9mo.ip.att.net [12.122.10.46]
 16    60 ms    55 ms    57 ms  tbr1.sl9mo.ip.att.net [12.122.9.141]
 17    58 ms    56 ms    58 ms  tbr2.dlstx.ip.att.net [12.122.10.90]
 18    57 ms    57 ms    56 ms  tbr2.phmaz.ip.att.net [12.122.10.82]
 19    65 ms    57 ms    57 ms  gar1.phmaz.ip.att.net [12.123.206.13]
 20     *        *        *     Request timed out.
 21    66 ms    66 ms    63 ms  gi0-49.dr1.dg1.phoenix.abac.net [69.64.66.22]
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

I've rebooted this PC, my wireless router and my cable modem with no changes.  I haven't noticed any problems with any other sites I've tried to go to.  I can get to av123.com though  :scratch:

Any ideas?
Title: Re: AV123 Forum down?
Post by: BradJudy on 16 Jul 2007, 01:16 am
Works fine from here, I guess the AV123 hosting is in Pheonix:

Tracing route to av123forum.com [69.64.71.243]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    46 ms    46 ms    46 ms  hlrn-dsl-gw25-217.hlrn.qwest.net [207.225.112.217]
  3    49 ms    45 ms    46 ms  hlrn-agw1.inet.qwest.net [71.217.188.193]
  4    45 ms    45 ms    45 ms  hlr-core-01.inet.qwest.net [205.171.253.97]
  5    67 ms    67 ms    67 ms  dal-core-01.inet.qwest.net [67.14.2.2]
  6    68 ms    67 ms    67 ms  dap-brdr-01.inet.qwest.net [205.171.225.49]
  7    67 ms    67 ms    68 ms  p14-1.ir1.dallas2-tx.us.xo.net [206.111.5.49]
  8    82 ms    81 ms    82 ms  p5-0-0.rar1.dallas-tx.us.xo.net [65.106.4.181]
  9    88 ms    88 ms    87 ms  p6-0-0.RAR2.LA-CA.us.xo.net [65.106.0.14]
 10    99 ms    98 ms    98 ms  65.106.5.70.ptr.us.xo.net [65.106.5.70]
 11    99 ms    98 ms    98 ms  p15-0.CHR1.Phoenix-AZ.us.xo.net [207.88.81.46]
 12    99 ms    99 ms    99 ms  ip65-47-92-58.z92-47-65.customer.algx.net [65.47.92.58]
 13   100 ms   101 ms    99 ms  ip66-104-81-234.z81-104-66.customer.algx.net [66.104.81.234]
 14   100 ms   100 ms    99 ms  gi0-49.dr1.dg1.phoenix.abac.net [69.64.66.22]
 15   100 ms    99 ms   101 ms  av123forum.com [69.64.71.243]

Trace complete.

BTW: Holy cow Comcast routes you through a ton of junk - and on the same subnet too. 
Title: Re: AV123 Forum down?
Post by: Stereodude on 16 Jul 2007, 01:32 am
So I'm basically screwed with no way to fix it and nothing I can do but wait and hope it starts working eventually?  :(
Title: Re: AV123 Forum down?
Post by: BradJudy on 16 Jul 2007, 01:58 am
Hmmm...their server has issues again.  Now I can tracert and ping it, but can't get the website. 
Title: Re: AV123 Forum down?
Post by: DRL on 16 Jul 2007, 04:09 am
This seems to happen to me at least 3-4 times per week from 2 different locations/ISP's.  I don't have that problem anywhere else so it seems to be something with the hosting or the site.
Title: Re: AV123 Forum down?
Post by: Sean Parque on 17 Jul 2007, 07:49 pm
It isn't the hosting that is the problem.  It is the constant attacks.  Our forum server has been repeatedly attacked by doers of maliciousness (heh); we pile on more security and they find a way around it... Rinse and repeat :(
Title: Re: AV123 Forum down?
Post by: BradJudy on 17 Jul 2007, 09:01 pm
It isn't the hosting that is the problem.  It is the constant attacks.  Our forum server has been repeatedly attacked by doers of maliciousness (heh); we pile on more security and they find a way around it... Rinse and repeat :(

I consider that a hosting issue - your hosting provider also handles many aspects of your security like detecting and stopping attacks before they bring down your service.  If you do shop around for new hosting, be sure to ask about their IDS/IPS components and their incident response process.  You'll quickly find some look at you funny and some are on top of it. 
Title: Re: AV123 Forum down?
Post by: Sean Parque on 19 Jul 2007, 03:10 pm
Update:

It was an inside job!  Unfortunately someone inside the data center bombed our server as well as many others.  We are moving our server now so we will be down a short time. 

Thanks for your patience.

Sean
Title: Re: AV123 Forum down?
Post by: skeeter99 on 19 Jul 2007, 03:47 pm
Wow that's awesome.  I feel strangely disconnected from the world now  :wink:
Title: Re: AV123 Forum down?
Post by: murphy11 on 19 Jul 2007, 04:07 pm
Wow that's awesome.  I feel strangely disconnected from the world now  :wink:
Bout time you found this place  :thumb:
Title: Re: AV123 Forum down?
Post by: nobbie on 19 Jul 2007, 04:22 pm
Waaaaahhhhhhhh!!!!!!!! :bawl:
Title: Re: AV123 Forum down?
Post by: flapjack on 19 Jul 2007, 04:42 pm
Waaaaahhhhhhhh!!!!!!!! :bawl:

Quit crying you big baby!  :lol:
Title: Re: AV123 Forum down?
Post by: Hugh on 19 Jul 2007, 04:49 pm
Geez.

Can't get away from Mr. AH & Nubbie at all. :wink: :lol:
Title: Re: AV123 Forum down?
Post by: wshuff on 20 Jul 2007, 03:08 am
I have more posts than Nobbie over here.  Guess that will last until breakfast tomorrow.
Title: Re: AV123 Forum down?
Post by: DMF on 20 Jul 2007, 01:47 pm
I keep getting "Cannot find server". Anybody else having problems getting into the forum?
Title: Re: AV123 Forum down?
Post by: skeeter99 on 20 Jul 2007, 02:03 pm
Wow that's awesome.  I feel strangely disconnected from the world now  :wink:
Bout time you found this place  :thumb:

Didn't even know it existed till I saw Sean's link on *our* forum  aa
Title: Re: AV123 Forum down?
Post by: skeeter99 on 20 Jul 2007, 02:03 pm
Geez.

Can't get away from Mr. AH & Nubbie at all. :wink: :lol:

Never, muahahahahaha  :icon_twisted:
Title: Re: AV123 Forum down?
Post by: skeeter99 on 20 Jul 2007, 02:09 pm
I keep getting "Cannot find server". Anybody else having problems getting into the forum?

Nope can't get on at all today.  I just keep getting "Problem Loading Page".  I have a stark fear that I'm gonna have to start posting over here to get my fix.  I logged in this morning and almost started crying  :wink:  Haha ok j/k but it is strange how much it's been down lately.

Ooh, maybe the new forum is done and Sean is updating and uploading it all!  Hmm, that'd be cool.  So what's the new color and look?  Huh?  Huh?  Huh?  :lol:
Title: Re: AV123 Forum down?
Post by: DMF on 20 Jul 2007, 02:13 pm
Well, in all the years I've been lurking here, I've never seen AudioCircle down.
Title: Re: AV123 Forum down?
Post by: Sean Parque on 20 Jul 2007, 02:23 pm
Just doing one more bit of maintainence - it will be back up very soon...
Title: Re: AV123 Forum down?
Post by: Sean Parque on 20 Jul 2007, 02:25 pm
The AV123 Forum is routinely the subject of targeted attacks.  AC probably does not have that problem.  In the previous attack; ours was specifically chosen out of one thousand other servers in the same farm...

Well, in all the years I've been lurking here, I've never seen AudioCircle down.
Title: Re: AV123 Forum down?
Post by: pmindemann on 20 Jul 2007, 02:43 pm
Well, in all the years I've been lurking here, I've never seen AudioCircle down.

It would be cool if every time the forum was down, it meant that when it came back, new products would be available--just like how Apple does it!  :green:

Ok, it's not quite the same if you're the victim of any attack, but it would be fun.  :)
Title: Re: AV123 Forum down?
Post by: nobbie on 20 Jul 2007, 02:55 pm
This place needs me and Scott, me thinks. :icon_twisted:
Title: Re: AV123 Forum down?
Post by: skeeter99 on 20 Jul 2007, 02:58 pm
This place needs me and Scott, me thinks. :icon_twisted:

Me thinks so too.  Oh and it needs me  :lol:  We need to go into the great abyss and cause our picture demanding and lighting enhanced love throughout the forum :D
Title: Re: AV123 Forum down?
Post by: brj on 20 Jul 2007, 03:06 pm
Quote from: Sean Parque
The AV123 Forum is routinely the subject of targeted attacks.  AC probably does not have that problem.

AC has been attacked multiple times in varying capacities, although never, to my knowledge, by anyone within the hosting company.  (As I recall, AC changed hosting companies within the past year or so, however, for performance and capacity reasons.)  JohnR and company have a track record of rapid responses.
Title: Re: AV123 Forum down?
Post by: Sean Parque on 25 Jul 2007, 10:12 pm
Before someone beats me to it and asks why the forum is down at the moment... A backbone in Arizona just went down; we should be back online in ~15 mins... LOTS of servers were affected in this one :(
Title: Re: AV123 Forum down?
Post by: Stereodude on 2 Aug 2007, 05:23 pm
What'd you do now Sean?  :scratch:

The forum seems to be down...  :nono:
Title: Re: AV123 Forum down?
Post by: Sean Parque on 2 Aug 2007, 05:49 pm
Not sure yet... The admin has been on hold with the hosting company for a while now... it appears to be major since he can't get through (meaning lots of other calls are coming in all at once)...

I can't seem to catch a break lately with this stuff!
Title: Re: AV123 Forum down?
Post by: Stereodude on 2 Aug 2007, 05:58 pm
I can't seem to catch a break lately with this stuff!
So...  While you're sitting around doing nothing...

How about that UFW-12 MkII (aka HotRod)?  :icon_twisted:
Title: Re: AV123 Forum down?
Post by: Sean Parque on 2 Aug 2007, 06:09 pm
That's me... Mr. Do Nothing ;)

BTW the forum is up again...

UFW-12HR... I can't say anything at the moment... sorry Seth.  All is well... I just don't want to get into the ETA game :)

Sean
Title: Re: AV123 Forum down?
Post by: Sean Parque on 2 Aug 2007, 06:44 pm
...and it's down and it's up and it's down... they are having a nice little routing issue...
Title: Re: AV123 Forum down?
Post by: Stereodude on 2 Aug 2007, 06:57 pm
...and it's down and it's up and it's down... they are having a nice little routing issue...
So I've noticed...  It's the yo-yo.
Title: Re: AV123 Forum down?
Post by: Stereodude on 2 Aug 2007, 07:00 pm
That's me... Mr. Do Nothing ;)

BTW the forum is up again...

UFW-12HR... I can't say anything at the moment... sorry Seth.  All is well... I just don't want to get into the ETA game :)

Sean
Did you guys ever get the waveguide samples for the X-LS SWG?
Title: Re: AV123 Forum down?
Post by: skeeter99 on 5 Aug 2007, 02:06 am
Looks like the forum is down again, or maintenance is being done.  Either way, I'm lost  :scratch:
Title: Re: AV123 Forum down?
Post by: pmindemann on 5 Aug 2007, 04:40 am
Looks like the forum is down again, or maintenance is being done.  Either way, I'm lost  :scratch:

Down for me, too...  Sadly, the av123 forum is down more than any other forum I visit.  :(
Title: Re: AV123 Forum down?
Post by: SteveSatch on 5 Aug 2007, 09:25 am
Rats!!!!!!!!!!!
Title: Re: AV123 Forum down?
Post by: musicman06 on 5 Aug 2007, 11:32 am
Yep down again, or is that still? Certainly been having a number of issues keeping things running over there.
Title: Re: AV123 Forum down?
Post by: Nick77 on 5 Aug 2007, 01:02 pm
Looks like the forum is down again, or maintenance is being done.  Either way, I'm lost  :scratch:

Down for me, too...  Sadly, the av123 forum is down more than any other forum I visit.  :(

Yup seems lately I am not suprized when I get a blank page. I just think down again? Bummer!
Title: Re: AV123 Forum down?
Post by: Stereodude on 5 Aug 2007, 02:03 pm
Down for me, too...  Sadly, the av123 forum is down more than any other forum I visit.  :(
Same here.  I'm not exactly sure what the problem is with the forum.  Either it's not getting the attention it needs, or it's under a lot more attacks than other forums.
Title: Re: AV123 Forum down?
Post by: BradJudy on 6 Aug 2007, 01:12 pm
And it's down again.
Title: Re: AV123 Forum down?
Post by: Stereodude on 6 Aug 2007, 01:38 pm
And it's down again.

Yes, yes it is...  :nono:
Title: Re: AV123 Forum down?
Post by: laserman on 6 Aug 2007, 01:54 pm
Well maybe we should all just hang here instead...just kidding...or am I?  :scratch:
Title: Re: AV123 Forum down?
Post by: Sean Parque on 6 Aug 2007, 04:02 pm
I am sorry for the inconvenience everyone... we are moving the server... once this move is done, we should be good for a long time.  Top level machine, security and service...
Title: Re: AV123 Forum down?
Post by: skeeter99 on 14 Aug 2007, 02:47 pm
Ok, am I an idiot or something, but I had a bunch of emails this morning but can't access the forum again.  I guess I'll try resetting my computer again but this is just weird.
Title: Re: AV123 Forum down?
Post by: Sean Parque on 14 Aug 2007, 02:58 pm
The forum is up and working great... let me know if you still have trouble...
Title: Re: AV123 Forum down?
Post by: skeeter99 on 14 Aug 2007, 03:20 pm
Strange, I reset my computer and it's working fine now.  I wonder why that is?
Title: Re: AV123 Forum down?
Post by: Sean Parque on 14 Aug 2007, 04:03 pm
Your computer hates you.


;)

(it's OK, mine hates me too.  Spontaneously reboots just as I am about to save an important document)
Title: Re: AV123 Forum down?
Post by: HAL on 17 Aug 2007, 09:44 pm
Anyone having problems getting to the forum the last two day's?  I am getting emails that postings are happening but the link is not working.

Title: Re: AV123 Forum down?
Post by: Sean Parque on 17 Aug 2007, 09:48 pm
If you try and access by ip [75.126.128.171], does that solve the problem? 
Title: Re: AV123 Forum down?
Post by: HAL on 17 Aug 2007, 09:56 pm
Sean,
I can use that IP address and can get to the forum.  :D
Thanks!
Title: Re: AV123 Forum down?
Post by: BradJudy on 22 Aug 2007, 01:01 am
I don't know what's up with the DNS records for your new host, but every few days I can't get to the forum using the name, only the IP address.  I'll have to check the records the next time I can grab them, but I'm guessing something weird is going on like a really short TTL combined with a poor host DNS server. 
Title: Re: AV123 Forum down?
Post by: Sean Parque on 22 Aug 2007, 04:17 pm
I've had three big brains check it and no one can find any problems.  They all point correctly... the host is pretty top shelf... we have looked and looked and can't find any issues... it's odd that only a couple are seeing this.  I'm not having any trouble here... I'm out of ideas at this point...
Title: Re: AV123 Forum down?
Post by: BradJudy on 22 Aug 2007, 04:44 pm
Look at the thread on the AV123 forum on the topic - there was at least one flaw in the DNS configuration pointed out there. 
Title: Re: AV123 Forum down?
Post by: Sean Parque on 22 Aug 2007, 05:03 pm
I checked on that and could not replicate their findings.  We are looking at it but nothing says anything is wrong... we cant even replicate those findings.
Title: Re: AV123 Forum down?
Post by: Sean Parque on 22 Aug 2007, 05:06 pm
Sorry if I am sounding terse here... I've got way too much going on to be dealing with this... it's frustrating when nothing on this side shows wrong... both servers show the same... I sent all the data to the host to look through...
Title: Re: AV123 Forum down?
Post by: The Ninja on 23 Aug 2007, 02:44 am
We are taking the forum down right about now in order to clean up some stuff in the back end.  So, if you can't access it for the next couple hours, it's on purpose :)

Also, they are refreshing the DNS or some such to see if this other issue can get cleared up at the same time.

- The Ninja posting for Sean
Title: Re: AV123 Forum down?
Post by: skriefal on 23 Aug 2007, 03:29 am
I checked on that and could not replicate their findings.  We are looking at it but nothing says anything is wrong... we cant even replicate those findings.

Hmm.  I wonder what's really going on.  As reported by www.allwhois.com, the authoritative DNS servers for the av123forum.com domain are:

Quote
Name Servers:
   ns1.thresholdwebservices.net
   ns2.thresholdwebservices.net

No IPs specified for either server, so any other DNS server attempting to resolve a host in the av123forum.com domain would first need to obtain an IP for one of the Threshold DNS servers before it could forward the DNS resolution request.  I attempted to resolve those hostnames through the Qwest, Comcast, Visi.com, and Verizon DNS servers -- all of which failed.  That'd prevent users of those DNS servers from resolving www.av123forum.com, or at least causing the resolutions to work only intermittently.

Hopefully the host company will get this worked out...
Title: Re: AV123 Forum down?
Post by: Sean Parque on 24 Aug 2007, 03:00 pm
Let me know if anyone is still seeing an issue... I had them reset everything...
Title: Re: AV123 Forum down?
Post by: BradJudy on 24 Aug 2007, 03:20 pm
I cannot access the site by name from either work or home for the past day or so, only by IP address.  I just tried flushing my DNS cache and clearing out my browser data here and still cannot reach it.  An NSlookup fails from here on both av123forum.com and www.av123forum.com. 

NSlookups on ns2.thresholdwebservices.net and ns1.thresholdwebservices.net also fail from here right now.  However, I can resolve thresholdwebservices.net. 
Title: Re: AV123 Forum down?
Post by: Sean Parque on 24 Aug 2007, 03:41 pm
We are going to start over and move to a new DNS this Sunday.  There should be no interruption in service since it is an established DNS.
Title: Re: AV123 Forum down?
Post by: HAL on 27 Nov 2007, 02:07 am
Anyone having problems with the forum loading?
Title: Re: AV123 Forum down?
Post by: HAL on 27 Nov 2007, 02:09 am
Never mind, it was IE7.
Title: Re: AV123 Forum down?
Post by: jcrane on 27 Nov 2007, 02:12 am
HAL
It was Firefox too, as I just had a few problems with timing out.
All seems better now


Jamie
Title: Re: AV123 Forum down?
Post by: Sean Parque on 27 Nov 2007, 03:57 pm
It was out for about 5 mins yesterday...
Title: Re: AV123 Forum down?
Post by: ggunnell on 27 Nov 2007, 04:25 pm
Maybe just me (IE7/XP) but no joy 11/26 PM or 11/27 AM -- I just assumed Santa Schifter was having a great promotion :)
Title: Re: AV123 Forum down?
Post by: Sean Parque on 27 Nov 2007, 05:10 pm
There are 280 users on right now so maybe a routing issue between you and the server... ?