Hello Isaac,
I had similar sounding problems with BOT-1 a while back. I worked it out that I had opened the CD Back Up app and inserted a CD before I connect the BOT-1. I unplugged the BOT, closed the Back Up page. I then plugged BOT back in, made sure green light was on, then opened Back Up, inserted CD, and all was ok. I updated to latest firmware this morning and all is working well with BOT-1 as regards CD info being displayed.
Hope that helps,
docder