Alex Peychev at AplHiFi, is the man who can fix them on the west coast
and Jim Lucas at the Phillips Tampa repair center on the east coast can fix them. According to Alex, so far all of the failed machines he has seen have had the same series no. MACE 2 processor fail. Mine has a 2600 series processor, these apparently have no known reliability issues. Because of the rumor-mill nature of the internet if ten audiophiles have a problem with a product and post about it the assumption is that the product has an above average failure rate. We only hear about the ones that didn't work, or were difficult to have repaired, we never hear about the ones that are still working. If you go to the AA SACD forum, all brands of players have problems that are reported. The consensus opinion could be
that nothing works reliably. I so far have had no problems with mine, but I know where to send it to have it repaired if necessary. I apologize for the
off topic nature of the post.